Claims Administration Manager

4 weeks ago


Toronto, Canada Northbridge Financial Corporation Full time

Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes sociétés d’assurance de dommages des entreprises au Canada. Nos employés sont engagés à comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l’importance de travailler fort, et d’avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Northbridge.

The Claims Administration Manager is responsible for the coaching and management of claims administration staff ensuring efficient, prompt, and courteous service. The incumbent is also responsible for the day to day operations and departmental strategies in the achievement of regional goals for customer service, productivity and quality.

In other words, they’re awesome Come join our Claims Leadership team

**You’re great at**:

- People Leadership: you are able to motivate, encourage, and support a team
- _ Strong understanding of Claims Adjusting process_
- Providing a great Customer Experience

**You have**:

- Post-secondary school education College Diploma/University Degree
- Actively pursuing CIP designation an asset
- Minimum 5-7 years’ experience within the P&C Insurance industry
- A minimum of 2-3 years of demonstrated People Leadership experience
- Experience using NICE CXOne phone system an asset

**We really mean it when we say we put you first. Here are a few ways how**:

- You get to work from the office and at home (50/50), so you can manage both worlds with the ease and flexibility you need.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.
- We care about the community and support the causes you believe in with donation matching and team volunteer day

LI-PS1 #LI-Hybrid

À la Financière Northbridge, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.



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