Customer Service Ambassador

6 months ago

Toronto, Canada ALSTOM Full time

Req ID:450593

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**Position Summary**:
This is a CAREER PATH from a Customer Service Ambassador to Locomotive Engineer. With an exceptional safety, attendance, compliance, and conduct record, Customer Service Ambassadors have the opportunity to progress into the role of Locomotive Engineer.

Employee will be required to:

- Work shifts that cover 24 hours a day, 365 days a year at all locations of the GO Transit rail network (Greater Toronto Hamilton Area). Exceptional punctuality and attendance is a requirement.
- Work distraction free, without personal electronic communication or entertainment devices (phones, tablets, laptops, smart watches, etc.) for up 12 hours
- Maintain a Valid “G” class driver’s license and have access to a reliable vehicle
- Complete and maintain safety critical medical exams that include vision, hearing, and drug and alcohol screening

**Locomotive Engineer Duties**:

- Oversee safe movement of trains
- Comply with signals and operating instructions, railroad rules and regulations
- Monitor speed, brake and other gauges to ensure safe and ontime train operations
- Receive and transmit instructions by radio
- Sit, stand, climb, manipulate equipment and switches as required
- Perform mechanical predeparture inspections
- Walk on uneven surfaces around moving equipment and mainline train traffic

**Customer Service Ambassador Duties**:

- Excellent written and verbal communication skills, including the ability to perform report writing, radio communication, and public address announcements to inform passengers of station stops, delays, and special communications.
- Able to attend to, communicate, and resolve onboard equipment malfunctions.
- Able to demonstrate care, compassion, and support to passengers with accessible needs, including physically deploying a bridge plate for leveled boarding.
- Prioritize tasks in a fast operational environment and maintain a safety consciousness, focus, and concentration in a crowded and noisy workspace for long periods of time.
- Able to follow written instructions and operate the train doors safely, ensuring personal and passenger wellbeing.
- Exceptional interpersonal skills, empathy, and teamwork.
- High level of integrity - able to work without continual supervision and prepared for frequent unannounced compliance tests and audits.

**Locomotive Engineer Qualifications**:

- Exception performance in the Customer Service Ambassador and Conductor roles.
- Secondary School Diploma
- Minimum 5 years of relevant work experience in a safety related environment
- High levels of focus, experience operating machinery, long distance driving, able to communicate clearly and effectively with passengers, train crew members, rail operations, local authorities using a radio or public address system, written comprehension skills, ability to multitask under high stress situations

**Customer Service Ambassador Qualifications**:

- Secondary School Diploma
- Minimum 5 years of relevant work experience in a safety related environment
- High levels of focus, experience operating machinery, long distance driving, able to communicate clearly and effectively with passengers, train crew members, rail operations, local authorities using a radio or public address system, written comprehension skills, ability to multitask under high stress situations

This is a unionized full-time permanent position with a competitive salary and benefits package. Your hours of work will be a minimum of 40 hours per week.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

**Equal opportunity statement**:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colou

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada CNTower Full time

    **Job Summary:**We are seeking a skilled and charismatic Customer Service Ambassador to join our team at the CN Tower. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.**Key Responsibilities:**Deliver outstanding customer service through...

  • Customer Service Ambassador

    3 weeks ago

    Toronto, Ontario, Canada Inspire Direct Marketing Full time

    Job Title: Customer Service Ambassador About the Job:Inspire Direct Marketing is seeking a skilled Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for delivering world-class customer service to our donors, ensuring they feel valued and supported throughout their journey with us. Key...

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada TH3123 ONTARIO LIMITED Full time

    Job OverviewWe are seeking a Customer Service Ambassador to join our team at TH3123 ONTARIO LIMITED. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests.

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Downtown AutoGroup Full time

    About the RoleAs a Customer Service Ambassador at Downtown AutoGroup, you will play a pivotal role in creating an exceptional experience for every guest who walks through our doors. This is a unique opportunity to join a dynamic and fast-paced environment where you can grow your career and make a meaningful impact.

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada York University Full time

    Overview: The York University community is seeking an experienced and friendly Customer Service Ambassador to provide exceptional support at the Schulich School of Business and McEwen Concierge Desks. This dynamic individual will serve as the first point of contact for students, staff, guests, and visitors, offering directions, providing information about...

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Marriott International Full time

    About the JobWe are seeking a Customer Service Ambassador to join our team at Marriott International. As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is nothing short of remarkable.Job SummaryThe Customer Service Ambassador will be responsible for greeting...

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Role OverviewWe are seeking a skilled Customer Service Ambassador to join our team at the University Health Network.About Altum HealthAltum Health is a department within the University Health Network, offering a comprehensive range of prevention, rehabilitation, and healthcare services to clients across various sites. Our goal is to provide exceptional care...

  • Customer Service Ambassador

    4 weeks ago

    Toronto, Ontario, Canada Randstad Full time

    We are seeking a dedicated Customer Service Ambassador to join our team at Randstad. As a representative for a renowned insurance company, you will be working with diverse clients to provide exceptional support and ensure their satisfaction. Key Responsibilities: Develop strong relationships with clients to understand their needs and expectations.Resolve...

  • Customer Service Ambassador

    4 weeks ago

    Toronto, Ontario, Canada CT Bank Full time

    Customer Service AmbassadorWe are seeking a highly skilled Bilingual Call Center Representative to join our team at CT Bank. As a key member of our award-winning team, you will be responsible for delivering exceptional customer experiences to our customers.Key Responsibilities:Respond to a wide range of telephone inquiries from CT Bank customers, providing...

  • Customer Experience Ambassador

    2 weeks ago

    Toronto, Ontario, Canada local public eatery Full time

    We are looking for a charismatic Customer Experience Ambassador to join our team at LOCAL Public Eatery in Adelaide. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and creating memorable moments for our guests.About the RoleThis is an exciting opportunity for a motivated and enthusiastic individual to...

  • Customer Service Ambassador

    3 weeks ago

    Toronto, Ontario, Canada Landscovery Immigration Inc. Full time

    We are seeking a skilled Customer Service Ambassador to join our team at Landscovery Immigration Inc. as a Reception and Administrative Assistant.This role involves providing exceptional customer service, scheduling and confirming appointments, sending invoices, receiving and issuing payments, performing clerical duties, answering telephone calls, and...

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada York University Full time

    Job Overview: We are seeking a highly skilled Customer Service Ambassador to provide exceptional support to students, staff, guests, and visitors at York University's main campus. This role will involve offering directions, dispensing information about the university's facilities and events, receiving and returning lost and found items, and providing general...

  • Customer Service Ambassador

    3 weeks ago

    Toronto, Ontario, Canada Equest Full time

    Remote Research Opportunities at EquestAs a Customer Service Ambassador, you will play a vital role in our company's research efforts by providing valuable insights and opinions on our products and services.Participate in online and in-person research studies, following written and oral instructions.Provide feedback on products and services to help us...

  • Customer Service Ambassador for Food and Beverage

    2 weeks ago

    Toronto, Ontario, Canada Auberge du Pommier Full time

    About the Role We are seeking a Customer Service Ambassador to join our team at Queen's Cross, a new chef-driven dining concept in CF Toronto Eaton Centre. The ideal candidate will have a passion for delivering exceptional customer service and ensuring a positive experience for all guests. Responsibilities Our Customer Service Ambassadors are responsible for...

  • Customer Service Ambassador

    3 weeks ago

    Toronto, Ontario, Canada Harry Rosen Full time

    At Harry Rosen, we're looking for a talented Customer Service Ambassadorto join our Store team. In this role, you'll play a key part in providing exceptional service to our clients and associates at our Cash Desk.Key Responsibilities:Provide exceptional customer service and respond to client inquiries in a timely and professional manner.Perform daily cash...

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Marriott International Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Ambassador to join our team at Marriott International. As a key member of our food and beverage service team, you will be responsible for providing exceptional customer service and ensuring that all guests have an unforgettable dining experience.**Key Responsibilities:**Delivering Exceptional...

  • Customer Experience Ambassador

    1 month ago

    Toronto, Ontario, Canada Indigo Books & Music Full time

    Customer Experience AmbassadorWe're seeking a Customer Experience Ambassador to join our team at Indigo Books & Music. As a key member of our retail team, you'll be responsible for creating a warm and welcoming environment for our customers. Your role will involve adding joy to our customers' lives by leveraging our products to tell stories and connecting...

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada AccorHotel Full time

    About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our team at AccorHotel. This part-time position offers an excellent opportunity for individuals who enjoy providing exceptional customer service and working in a fast-paced environment.Job Summary:The Royal Service Operator will be responsible for coordinating internal and...

  • Customer Service Ambassador

    2 weeks ago

    Toronto, Ontario, Canada Chick-fil-A Full time

    Chick-fil-A is a leader in the quick-service chicken restaurant industry, with over 75 years of experience.We are currently seeking Customer Service Ambassadors to join our team!About the Role:This role involves welcoming and greeting guests, taking and preparing customer orders in either the front counter or drive-thru, maintaining cleanliness in the...

  • Customer Service Ambassador for Luxury Fashion

    2 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at Tapestry. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our clients.