Sales Administrator

2 months ago

Brampton, Canada MULTIVAC Canada Inc. Full time

**Summary**:
The Sales Administrator will process sales orders, plan, direct/coordinate distribution, forecasting, and logistics for equipment orders for MULTIVAC Canada Inc. This position will work closely with Technical Sales Advisors, Regional Sales Managers, Projects Team, and Finance to process orders, invoices and be a backup to the Logistics Coordinator. Constant collaboration the Projects Team, Logistics, & Finance at MULTIVAC factories and with third Party companies is critical for this position.

**Time Utilization**:
Regular business hours are from 8:00 AM until 5:00 PM. The schedule needs to be flexible to accommodate project meetings, customers' arrangements, and all other project requirements.

**Essential Duties and Responsibilities**

Includes the following however, other related duties may be assigned, if required.
- Order Entry (in SAP) and Sales Administration tasks
- Check order announcements for completeness and follow up if required
- Consult with Technical Sales Advisors and factory sales/order department to ensure order quality
- Create Project, Materials, Sales Documents (SDs), Purchase Orders (POs)
- Facilitate a smooth transition of orders to the factories and 3rd Party companies (if applicable)
- Create Invoices/Down Payments and receive inventory
- Relay/distribute information from internal vendors (Order Cards, Film letters, etc.)
- Finalize/Close orders in SAP once they are delivered to the end Customer
- Establish and maintain a high level of customer satisfaction in all sales transactions
- Add new orders to an online Order Tracker and maintain it daily
- Maintain project file folder structure on the server and archive as required

**Logistics (back-up)**:

- Recommend & book optimal transportation modes, routing, equipment, or frequency
- Request quotes from carriers & negotiate the pricing for individual cases
- Booking air/sea/truck freight
- Schedule pick-ups with internal suppliers
- Coordinate deliveries with Projects team
- Manage and monitor movements of orders from the point of export to a final destination
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
- Provide Customs' Brokers required documents (including HS codes if so needed) to release orders
- Review and confirm carriers' invoices and forward to accounting for approval and payment
- Provide logistics updates (project related) to PM and Sales team regularly
- Provide International import/export documentation

**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education/Experience**:Two to four years College or University degree program (Supply Chain Management), or high school diploma with five or more years of direct industry related experience; or an equivalent combination of education and experience.
- Project coordinating/order processing experience (primary packaging preferred) in the food industry is an asset.
- SAP ERP knowledge and experience (two or more years) is preferred.
- Basic Technical Knowledge is an additional asset.
- CRM/C4C proficiency is an additional asset.
- Previous experience in logistics work (two or more years) is preferred.

**Communication**:Excellent organizational, interpersonal, written, and verbal communication skills are essential for communication with customers and other members of the Multivac team.

Be flexible to work within processes but be able to adapt to, and suggest improvements, when it serves business purposes and growth.

**Computer Skills**:To perform this job successfully, an individual should have knowledge of MS-Office programs, Order processing systems; Internet software, SAP ERP systems; Database software and Customer relationship management (CRM/C4C), etc.

**Certificates and Licenses**:SAP Certified Application Associate

Current valid driver’s license and the ability and flexibility to be able to travel domestically and internationally (with valid passport), as required, for Company projects. Clear criminal background check.

**Physical Demands**:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

**MULTIVAC Behaviour Standard**:
Maintain a positive work atmosphe

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