Sales Administrator

4 weeks ago

Brampton, Canada MULTIVAC Canada Inc. Full time

**Summary**:
The Sales Administrator will process sales orders, plan, direct/coordinate distribution, forecasting, Inventory and logistics for materials orders for MULTIVAC Canada Inc. This position will work closely with Technical Sales Advisors, Product Market Managers, Regional Sales Managers, Sales personnel, Customer Care, and most importantly with end customers to process orders, invoices and be a backup to the Logistics Coordinator. Constant collaboration with Sales & Logistics teams at MULTIVAC factories and with third Party companies is critical for this position..

**Time Utilization**:
Regular business hours are from 8:00 AM until 5:00 PM. The schedule needs to be flexible to accommodate project meetings, customers' arrangements, and all other project requirements.

**Essential Duties and Responsibilities**

Includes the following however, other related duties may be assigned, if required.
- Order Entry (in SAP) and Sales Administration tasks
- Check order announcements for completeness and follow up if required
- Follow up directly with customers for timely order fulfilment of repeat orders
- Consult with Product Market Managers, Technical Sales Advisors and factory sales/order department to ensure order quality
- Create Project, Materials, Sales Documents (SDs), Purchase Orders (POs)
- Facilitate a smooth transition of orders to the vendors and 3rd Party companies (if applicable)
- Create Invoices/Down Payments and receive inventory
- Relay/distribute information from internal vendors (Order Cards, Film letters, etc.)
- Finalize/Close orders in SAP once they are delivered to the end Customer
- Establish and maintain a high level of customer satisfaction in all sales transactions
- Manage simple equipment transactions (See Logistics)
- Provide back up for Sales Administration team (equipment)
- Duties and responsibilities may be added or revised based on market conditions, internal demand, or as a result of a decision from the Company’s leadership team.

**Logistics (back-up)**:

- Recommend & book optimal transportation modes, routing, equipment, or frequency
- Request quotes from carriers & negotiate the pricing for individual cases
- Booking air/sea/truck freight
- Schedule pick-ups with internal suppliers
- Coordinate deliveries with Projects team
- Manage and monitor movements of orders from the point of export to a final destination
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
- Provide Customs' Brokers required documents (including HS codes if so needed) to release orders
- Review and confirm carriers' invoices and forward to accounting for approval and payment
- Provide logistics updates (project related) to PM and Sales team regularly
- Provide International import/export documentation

**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education/Experience**:Two to four years College or University degree program (Business Administration), or high school diploma with five or more years of direct industry related experience; or an equivalent combination of education and experience.
- Must be proficient in data entry with SAP ERP hands-on experience (two or more years) as a preferred asset.
- Order processing experience in manufacturing industry.
- Basic Technical Knowledge is an additional asset.
- CRM/C4C proficiency is an additional asset.
- Previous experience in logistics work (two or more years) is preferred.

**Communication**:Excellent organizational, interpersonal, written, and verbal communication skills are essential for communication with customers and other members of the Multivac team.

Be flexible to work within processes but be able to adapt to, and suggest improvements, when it serves business purposes and growth.

**Computer Skills**:To perform this job successfully, an individual should have knowledge of MS-Office programs, Order processing systems; Internet software, SAP ERP systems; Database software and Customer relationship management (CRM/C4C), etc.

**Certificates and Licenses**:
Current valid driver’s license and the ability and flexibility to be able to travel domestically and internationally (with valid passport), as required, for Company projects. Clear criminal background check.

**MULTIVAC Behaviour Standard**:
Maintain a positive work atmosphere by acting and communicating in a respectful manner with customers, clients, co-workers, and management.
- MULTIVAC Canada Inc. is an equal opportunity employer and is able to provide accommodation to all applicants upon request. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, MULTIVAC Canada Inc. will

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