Analytics & Business Operations Coordinator

6 months ago


St Albert, Canada City of St. Albert Full time

**Cultivate your Career**

As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to making St. Albert one of the best places to live in Canada.

**The Opportunity**

The City of St. Albert is recruiting an individual to join our Recreation & Parks department as an Analytics & Business Operations Coordinator. Reporting to Supervisor, Analytics & Business Operations, this position will be responsible for:

- Engage stakeholders to understand business requirements, document processes, and foster collaboration.
- Conduct process analysis and research best practices to propose streamlined approaches, ensuring consistency, transparency, and accuracy.
- Develop comprehensive documentation and protocols to capture essential procedures and assumptions, promoting clarity and alignment.
- Monitor and analyze processes and services to optimize delivery for community and departmental needs, balancing customer service and operational effectiveness.

Supporting the Recreation & Parks department in the implementation of special projects including:

- Comprehensive permanent signage program tailored to recreation facilities.
- Establishing electronic file storage principles and training program within the department.
- Inventory of website pages, stakeholders, and training plan for the department.
- Researching and developing a plan for temporary signage infrastructure replacement in recreation facilities.
- Exploring various electronic program guide options and presenting a proposal based on research findings.

**Qualifications**
- Two Year Diploma in Business Administration, Business Analysis or a related field combined with 3 years of related experience or a Certificate in Business Analysis, Business Administration or a related field combined with 5 years of related experience.
- Extensive knowledge of Microsoft Office Suite, specifically SharePoint and Teams.
- Proficiency in conducting comprehensive research to identify best practices in relevant fields.
- Strong interpersonal skills for collaborating with diverse stakeholders to comprehend existing processes thoroughly.
- Ability to analyze gathered information and propose efficient updates to streamline processes effectively.
- Excellent documentation skills to articulate proposed changes and document finalized processes comprehensively.
- Applicants must possess a valid class 5 driver’s license and a reliable vehicle.

**Hours of Work**

Monday - Thursday, 8:00 - 5:00pm with a one-hour unpaid lunch break.

**Compensation**

$33.63 - $41.39 per hour based on qualifications and experience.

**Application Information**
- Equivalent combinations of experience and education may be considered.
- This competition may be used to fill future vacancies, at the same or lower classification level.
- Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview.

**Closing Statement



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