Co-ordinator of Shelter and Homelessness

2 weeks ago

Greater Sudbury, Canada City of Greater Sudbury Full time

**Section**: Social Services
**Division**: Children and Social Services
**Department**: Community Development
**Initial Reporting Location**: 199 Larch Street

**Job Status**: Contract Position (Funded Position)

**Affiliation**: Non Union
**Estimated Probable Duration**: Three (3) Years
**Hours of Work**: 70 hours bi-weekly
**Shift Work Required**: No

**The start date will follow the selection process.**

This position is eligible to work remotely on a part-time basis.

**Main Function**: To develop and monitor emergency shelter programming, homelessness programs, evacuation shelters, and other housing stability services, in support of quality customer service and the business plan for the division.

**Characteristic Duties**:Under the general direction of the Manager of Housing Stability and Homelessness.

1. Develop and monitor emergency shelter and homelessness programming including reviewing proposals, making recommendations, monitoring, and evaluating progress.
2. Develop, monitor, and manage the evacuation shelters for the Municipal Emergency Response Plan, including an annual update of the Emergency Evacuation Centre Plan.
3. Develop policies and procedures as required; recommend new regulations and/or policies as directed by the provincial and federal governments.
4. Monitor Purchase of Service Agreements with community organizations and service providers in consultation with the Legal Services division and Finance division as required.
5. Liaise with community organizations and City of Greater Sudbury (CGS) staff regarding the development and provision of emergency shelter and homelessness planning to ensure comprehensive programming and quality service delivery.
6. Represent the Social Services division on committees of community organizations and agencies. Attend community meetings involving emergency shelters and homelessness issues.
7. Act as a liaison with the emergency management and other committees involved with the development of emergency management planning.
8. Prepare statistical data and reports.
9. Review and monitor, and authorize where required, the issuance of financial and/or housing assistance (e.g., CHPI, shelter benefits, etc.), in accordance with legislation, regulations, directives, local business procedures, and case management plans.
10. Provide input into the development of performance measures and monitor the achievement of designated Social Services staff, coordinate the distribution of workload, and deploy resources to ensure the results are achieved.
11. Participate in human resource management, including hiring, promoting, performing annual performance appraisals and dispensing discipline as required. Act as management representative at the first stage of the grievance procedure.
12. Provide input/feedback regarding performance targets/measures for the Homelessness Prevention Program, Ontario Works Program, and other revenue generating programs.
13. Review and maintain current knowledge of applicable legislation, regulations, directives, and local business procedures.
14. Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable provincial legislation listed therein.
15. Perform other related duties as required.

**Qualifications**

**Education and Training**:

- University degree in Social Sciences or a related discipline from a recognized university with Canadian accreditation.

**Experience**:

- Minimum of five (5) years of related social services experience, including management and supervisory experience.
- Experience in program design and development an asset.

**Knowledge Of**:

- Ontario Works Act and its policy directives.

**Abilities To**:

- Understand and meet the needs of service providers and those of the homeless/at risk of homelessness population being serviced.
- Align programs/systems to facilitate the delivery of better service for the citizens of CGS.
- Manage conflict, mediate disputes, assist in reaching consensus.
- Balance conflicting demands of stakeholders.
- Respond quickly to emerging opportunities or risks.
- Demonstrate excellent oral and written communication skills.
- Demonstrate excellent analytical and problem-solving skills.

**Personal Suitability**:

- Mental and physical fitness to perform essential job functions.

**Language**:

- Excellent use of English; verbally and in writing.
- French verbal skills highly desirable; written skills an asset.

**Other**:

- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.

**Leadership Competencies**:
**Tactical Coordination and Direction
- Non Supervisory (I)**

**Competency**

**Competency Definition**

**Level**

**Level Definition**

**Shaping the Future**

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