Team Leader, Child, Youth and Family

3 months ago

Vancouver, Canada YMCA BC Full time

**Date Posted**: September 27, 2024

**Position Title**: Team Leader, Child, Youth & Family

**Locations**: Robert Lee YMCA (955 Burrard St, Vancouver, BC V6Z 1Y2)

**Terms**: Permanent Full - Time

**Hours**: 35 hours per week

**Shifts**: Shifts vary, but will include weekdays, evenings and weekends

**Salary**: 0-500 Hours $20.00 per hour

501-1000 Hours $20.62 per hour

1001-1500 Hours $21.87 per hour

1500+ Hours $23.05 per hour

**Start Date**: As soon as possible

**Reports To**: Child, Youth & Family Supervisor

**Nature & Scope**:
The Child, Youth & Family Team Lead will report directly to the Child, Youth & Family Supervisor and will work collaboratively with the leadership team. The Team Lead is responsible for providing exceptional service to provide a safe and fun environment for our child, youth, and family programming.

**Major Responsibilities**:

- Actively interacts with children, families, and youth in a positive and professional manner
- Builds meaningful relationships through positive daily interaction with YMCA members, visitors, and colleagues
- Provides support and leadership to staff and volunteers to ensure safe and quality programs, including training and delivering performance evaluations
- Promotes philanthropy through the YMCA’s annual Strong Kids Campaign
- Interacts directly with children and encourages interaction between children
- Creates and maintains a positive atmosphere and build positive self-esteem and confidence in children
- Assists with the planning and implementation of safe and fun YMCA Child & Youth programs in accordance with YMCA standards, YMCA Child Protection policies, and YMCA Healthy Child Development principles
- Establishes and maintains positive communication with parents
- Ensures the safety of all members, participants, staff, and property by following YMCA standards/policies/procedures and ensuring they are maintained amongst all members and staff
- Assists with scheduling and program promotion as required
- Maintains a neat, orderly, and clean environment, including all program areas, common spaces, and washrooms
- Attends staff meetings, planning sessions and training events as required

**Requirements**:

- Current Standard First Aid and CPR-C & AED certificate
- Computer proficiency, including Microsoft Office
- Experience working with children and families in a recreational setting
- 3 professional references
- Minimum one year supervisory experience
- Demonstrated high level of organizational and customer service skills
- Proven decision-making competency and ability to think quickly in difficult situations

**Application Deadline**: October 7, 2024

The YMCA cares about the same things you do: raising healthy and resilient children, ensuring youth feel confident and supported, and helping people feel healthy and connected to others in the community**. **As the Lower Mainland's largest operational charity, we are 4,000 staff and volunteers providing vital community services that are having a positive impact on some of the community's most pressing social issues. Central to our success are:

- The **people** who unite behind our mission to help people reach their potential
- The safe and welcoming **places** we provide—from health and fitness facilities to childcare centres to camps—that foster a sense of community
- The comprehensive community **programs** that provide the skills, opportunities and confidence people need to achieve their potential

These people, places, and programs come together to create a sense of belonging and a supportive network that have proven time and again to help people achieve their personal goals. For some the impact can be truly transformational and can have an enormous ripple effect on those around them.

**About You**:

- ** Do the right thing - **You are caring, respectful, honest and responsible in all you do
- ** Put people first -**You believe in the strengths, perspectives and passion of people
- ** Keep our promises -**You do what you say you will do
- ** Lead by example -**You are courageous, speak with conviction, listen attentively and collaborate

**Competencies**:
**_ Commitment to Organization and Values: _**Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, outcomes and values of the YMCA.

**_ Leadership:_** Motivates and inspires self and others to take action to achieve desired outcomes.

**_ Communication: _**Communicates in a thorough, clear and timely manner.

**_ Creativity and Innovation:_** Develops new ways or adapts existing ideas to improve programs and service.

**_ Team Work:_** **The ability to work effectively with others to achieve optimal results.

**_ Product Knowledge:_** **Thorough understanding of the components required in providing quality care.

***:

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