Associate Director, Program Transformation

4 months ago


Toronto, Canada Thermo Fisher Scientific Full time

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

As a Program Transformation Associate Director, you will focus on developing long-lasting customer relationships based on trust and timely service delivery, helping clients to achieve their goals. You will act as the client advocate across Thermo Fisher’s broad network of services and lead assigned integrated supply & delivery (ISD) program optimization initiatives through start-up, delivery, and closure. You will further govern streamlined communication through cross-functional and cross-business project teams to deliver a successful and outstanding customer experience. This is a cross functional and cross group offering inclusive of services from our Pharma Services Group (PSG) and Clinical Research Group (CRG).

**Responsibilities**:
Support effective communication pathways / information sharing between Contract Research Organization (CRO) and Contract Development and Manufacturing Organization (CDMO) teams including responsibility to clearly define ownership of activities
- Lead process improvement initiatives and pre-award client prioritization workshops
- Consider, develop, and maintain relevant metrics to demonstrate improvements in quality and reduction in risks and issues
- Define ownership of activities and provide study-specific guidance
- Support leadership meetings with updates on progress, challenges, and solutions
- Triage integrated business queries and support resolution of integrated business issues
- Coordinate financial aspects of assigned activities

**Requirements**:

- Minimum 5-8 years relevant industry experience in project and/or functional management in Pharmaceutical, Biotech, CRO, CDMO, and/or Clinical Supply/Supply Chain management
- Certification in Project Management methodologies preferred

Knowledge, Skills, and Abilities
- Deep understanding of drug product development, clinical supply management, and clinical project delivery
- Excellent communication and presentation skills
- Proficiency in data analysis and visualization tools
- Ability to motivate and influence without direct authority
- Strong planning ability, capable to develop and implement clear and detailed strategies in support of process optimization
- Familiarity with Good Manufacturing Practices and Good Clinical Practices
- Ability to travel as assignments require

Salary Transparency

The salary range estimated for this position is $150,000 - $160,000. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.

We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally include:

- A choice of national medical and dental plans, and a national vision plan
- A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Accounts (HSAs) or Health Savings Account (HSA)
- Tax-advantaged savings and spending accounts and commuter benefits
- Employee assistance programs
- At least 120 hours paid time off (PTO). 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short
- and long-term disability, and volunteer rime off in accordance with company policy.
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Accessibility/Disability Access

EEO & Affirmative Action

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, ge



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