Manager, Application Services

2 weeks ago


Alberta, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 56896
Ministry: Technology and Innovation
Location: Remote across Alberta
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: May 9, 2024
Classification: Manager Zone 2

**Salary**: $3,147.32 to 4,235.37 bi-weekly ($82,145 - $110,543/year)

The Software Delivery branch within DDD is accountable for the excellence of the technical delivery of software. The branch oversees the technical practices of Architecture, CloudOps, DevOps & QA, and Software Development, and enables product and platform teams by providing access to underlying infrastructure such as capability in architecture, cloud services, and common tooling and patterns.

**Role Responsibilities**:
The Software Delivery branch is looking for multiple Application Services Managers. These positions will support Treasury Board and Finance, Energy and Minerals, Justice, Advanced Education, Education, Indigenous Relations, and Forestry and Parks. These positions will report to the Associate Director of Software Delivery Application Management Services (AMS).

The responsibilities of these roles include:
**Ensure the Software Delivery solution and service delivery in the assigned profile is successful and effective in meeting the needs of the ministry clients, stakeholders and Albertans.**
- Developing systems that adhere to the GoA DevSecOps framework, and Enterprise Information Management and Information Technology (IT) standards.
- Identifying, responding, prioritizing, and approving new system development opportunities.
- Rationalizing development opportunities across business areas and adopting industry best practices for agile, lean development, and DevSecOps.
- Managing and mitigating risks related to the delivery of projects.
- Ensuring business clients and teams are fully engaged throughout the project lifecycle.
- Implementing and transitioning systems and solutions, and acquiring project resources.
- Maintaining and supporting Ministry Applications.**Provide leadership and direction of staff and resources in the Vendor/Contract Management.**Facilitate coordination and disaster recovery planning.**
- Planning and coordinating yearly Disaster Recovery Exercises.
- Assisting areas in developing disaster recovery test plans and business continuity plans.
- Ensuring all technical procedures (Installation, Configuration, Run books) are documented, updated, and contribute to the maintenance of operational standards.
- Maintaining facilities related matters for CyberSecurity as well as coordinating closely with Technical Services (infrastructure) across the departments.

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
**Build Collaborative Environments**: Involves key stakeholders in diagnosing problems, developing solutions, promoting positive conflict resolution to underlying issues, and facilitates others to work together, acknowledge diverse perspectives, focus on outcomes, and achieve results.

**Creative Problem Solving**: Brings the right people together to solve complex problems, find solutions, and weigh the value of each to improve results.

**Develop Networks**: Consistently connects with stakeholders, ensures their needs are represented in decision-making, provides insights and recommends actions to address needs, and ensures shared understanding of context.

**Develop Self and Others**: Creates a safe environment where sharing experiences is reflected on as learning opportunities to continuously develop new skills.

**Drive for Results**: Forecasts potential challenges, factors in the complexity of issues, and strategically aligns decision and plans based on values, outcomes, and broader organizational needs.

**Systems Thinking**: Integrates in-depth knowledge of underlying issues, the political environment, and potential risks when considering possible opportunities or actions.

**Qualifications**:
**Requirements**:

- University degree in a related field such as Computer Science, Technology, Commerce, Arts, or a related discipline.
- Minimum of four (4) years of related experience in digital development and delivery.
- Expert knowledge of the Systems Development methodology to ensure effective delivery of service.**Equivalencies**:

- A related two-year diploma in related discipline from a recognized post-secondary institution and six (6) years related experience; or A related one-year certificate from a recognized post-secondary institution and seven (7) years related experience.**Assets**:

- Experience with IMT framework, system delivery lifecycle, and business process re-engineering.
- Extensive related experience i



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