Front Desk Agent
3 weeks ago
**Front Desk / Guest Services Representative **positions are available at the **Quality Inn & Suites** **Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude.
While standard duties include guest check-in and check-out, in this position you will also be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out, take and check room reservations, and have constant guest relations.
**Abilities required**:
- Knowledge of ChoiceAdvantage property management system
- Prior Hotel Front Desk experience is an asset
- Maintain a balanced float assigned by the hotel and balance the all transactions at the close of each shift
- Excellent knowledge of the city, restaurants, shopping and attractions
- Able to communicate with guests in a pleasing manner in a variety of situations
- Ability to work well under pressure in a fast-paced environment
- Strong organization skills and able to multi-task
Must be a people person, but most of all, you must be able to work well in a team environment.
The ability to speak additional languages is an advantage.
- _Not a temporary position; looking for long term_
- _Please make sure you qualify for the position before applying_
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-32 per week
**Salary**: From $20.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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