Booking Specialist
3 weeks ago
Greenbrain is an Energy Services company that specializes in the design, delivery and marketing of programs to help homes and businesses use energy more efficiently. We are looking for an optimistic and proactive individual with outstanding attention to detail to join our team as a _**Booking Specialist**_.
**Qualifications**: _Here's what we require..._
- At least 2 years of relevant customer service and/or scheduling experience with a strong passion for energy efficiency
**Your duties and responsibilities will include**:
- Responsible for responding to all customers inquiries and working with them to obtain payment, and efficiently schedule their energy audit appointments.
- Responsible for interacting with our trade partners and providing them and their customers with support.
- Responsible for working with our energy auditors to ensure their schedules are being efficiently and effectively maximized based on their availability.
- Responsible for returning all inquiries within 2 hours during regular business hours.
- Ensuring all customer interactions are accurately recorded on the company’s Customer Relationship Management (CRM) tool.
- Ensuring that all customers receive an optimal experience at all times.
Start date is as soon as possible.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week
**Salary**: $17.00-$25.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: One location
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