Admissions Desk Ubc Botanical Garden

2 months ago

Vancouver, Canada University of British Columbia Full time

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Hourly - Front Counter 1 (Gr1)

Job Title

Admissions Desk UBC Botanical Garden & Nitobe Memorial Garden-1

Department

Administrative Support | Botanical Garden and Centre for Horticulture

Compensation Range

$16.16 - $22.32 CAD Hourly

Posting End Date

March 8, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Oct 31, 2023

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

UBC Botanical Garden is an operational unit within the Faculty of Science. The Mission of the Garden is to assemble, curate, and maintain a documented living collection of temperate plants for the purposes of education, research, conservation, community outreach, and public display. Our Vision is that plants are understood, valued, celebrated, and secure in a healthy, biodiverse world.

Job Description Summary

To take in admission fees and/or membership cards for entry; oversee cash procedures; provide information to garden visitors and assist in retail sales; oversee membership program; receive and coordinate tour bookings; maintain event program registration; respond to general garden enquiries; maintain awareness of garden security; take on assigned duties as required.

Organizational Status

Reports to the Associate Director - Administration or delegate, primarily interacts with garden visitors which includes students, staff, faculty, volunteers and the general public.

Work Performed

Greet visitors to the Garden and receive admission in accordance with an established rate schedule and assist in retail sales.

Ensure that visitors are in possession and show appropriate authorization to enter the Garden (members, season pass holders, volunteers).

Coordinate tours with the the Education and Engagement Programming Assistant in the Sustainability and Community Programs area of the Garden, including booking requests for corporate, commercial, educational and independent visitors.

Oversee membership program, including data entry, payments, renewals & maintenance of the database.

Maintain registration lists for lectures, seminars and other Garden events as requested

Maintain awareness of Garden security and report breaches of security or unusual incidences to appropriate authorities.

Complete opening and closing cash out procedures

Generate cash reports as requested

Performs other duties as necessary

WORKING CONDITIONS

Admissions Desk at UBC Botanical Garden, including Nitobe Memorial Garden

Consequence of Error/Judgement

Inability to handle cash accurately would result in inaccurate financial assessments. Inability to schedule bookings could result in conflict. Lack of customer service skills would impact the overall experience of the garden visitor.

Supervision Received

Works under the direct supervision of the BG Administrator. Receives detailed instructions on the assignment of new duties thereafter only on new or unusual problems. All financial transactions are monitored on a continuing basis.

Supervision Given

None

Preferred Qualifications

Minimum Qualifications

High School graduation, plus one year of related experience, or an equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

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