Education and Engagement Programming Assistant

2 weeks ago

Vancouver, Canada UBC Full time

Staff - Union

Job Category
CUPE 2950

Job Profile
CUPE 2950 Salaried - Program Assistant 2 (Gr6)

Job Title
Education and Engagement Programming Assistant

Department
Program Support | Botanical Garden and Centre for Horticulture

Compensation Range
$4,319.00 - $4,540.00 CAD Monthly

Posting End Date
April 7, 2024

**Note**: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

EDUCATION AND ENGAGEMENT PROGRAMMING ASSISTANT

JOB SUMMARY

This position provides education, engagement and administrative support to the Associate Director, Sustainability and Community Programs, and assists with designing, developing, coordinating and delivering nature-based programming at UBC Botanical Garden. The position is full time and works Tuesday-Saturday FTE.

ORGANIZATIONAL STATUS

UBC Botanical Garden is an operational unit within the Faculty of Science. The Mission of the Garden is to assemble, curate, and maintain a documented living collection of temperate plants for the purposes of education, research, conservation, community outreach, and public display. Our Vision is that plants are understood, valued, celebrated, and secure in a healthy, biodiverse world.

The Education and Engagement Programming Assistant in the Sustainability and Community Programs department supports a diversity of programs and interacts with audiences both on and off campus including working with UBC Botanical Garden students, staff, volunteers and visitors. Reporting directly to the Associate Director (AD), Sustainability and Community Programs, this position works cooperatively as a member of the Garden team and assists with the administration and coordination of Garden programming, outreach, events and meetings.

WORK PERFORMED

Client Support and Customer Service
- Responds to routine verbal and written enquiries from students, staff, volunteers and visitors regarding sustainability and community programming at the Garden, including educational program offerings for adults, children, K to 12 students, specialist groups, and cultural communities, including First Nations communities.
- Liaises and supports scheduling/registration of programs and acts as a primary contact for teachers, schools, corporate groups, community and educational instructors.

Community & Event Program Coordination
- Coordinates in-person and online meetings, workshops, lectures, short courses, events, and tours related to sustainability and community programming in consultation with other staff.
- Maintains and is responsible for a database of all bookings, tours and events related to sustainability and community programming.
- Collaborates with community partners on educational programs both on and off-site.
- Set-up and prepares welcome area and facilities for educational programs, meetings and events (including table and chair set up, educational displays, prep for food service, providing nametags and other duties as required).
- Assists with planning and recruiting course instructors/lecturers/tour guides and student volunteers.
- Liaises with course instructors/lecturers to assess learning materials, resources and equipment needs.
- Creates and maintains online promotions, communications and registration for educational programming.
- Supports staff, volunteers and students at the Garden by developing and maintaining handbooks, training schedules and materials, coordinating onsite/online training and sharing of resources.
- Creates and reviews volunteer and student feedback surveys and assists with data collections and report writing for tracking volunteer and public engagement.
- Provides positive mentorship and creates strategies for engaging and developing relations for volunteers and students.

Program Delivery
- In collaboration with the AD Sustainability & Community Programs, along with other Garden team members, contributes to content ideas, brainstorming, designing and delivering tours, workshops and other nature-based educational experiences for children, youth and adults.
- Communicates science and nature-based environmental education topics to diverse audiences through informative and engaging experiences. Including the delivery of original & pre-programmed in-person and online education (tours, workshops, webinars, outreach, events) for children, youth and community audiences.

Program Development and Curriculum
- Collaborates with staff and students to develop science-based curriculum for onsite and online programming, this includes tours, workshops, teambuilding, and educational tools.
- Assists by collaboratively researching

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