Housing Worker-intensive Case Manager

2 weeks ago


Halton, Canada Halton Housing Help Full time

**Summary of Duties**

The Halton Housing Help Intensive Case Manager provides support services to clients who are experiencing difficulty accessing or maintaining housing. This position is part of the Halton Housing Help team and reports to the Supervisor of Halton Housing Help.

**General Duties**
- Provide client directed support to prevent or reduce homelessness through such activities as:

- Assistance in finding affordable housing
- Assistance in maintaining current housing
- Assistance in preventing housing loss
- Network and liaise with community and government social services, enforcement and housing agencies and networks to support clients.
- Act as an advocate for clients on housing issues with social service and government agencies as appropriate.
- Provide intensive case management support services to assist clients with accessing and maintaining, and preventing housing loss.
- Identify and analyze clients’ needs and respond with a plan of action in collaboration with the client.
- Assess clients’ situation to determine if they may qualify for priority status with Halton Access to Community Housing (HATCH) and complete necessary documentation.
- Provide advocacy on behalf of clients (i.e. Landlords, OW/ODSP, Housing Stability Programs, shelters, legal clinics) and/or support clients in self advocacy.
- Collaborate and link client with appropriate community agencies and/or groups.
- Provide supportive counseling and crisis intervention.
- Maintain client records, reports and statistics.
- Perform other duties as assigned.

**Qualifications**

Education

Post secondary degree (B.A., B.Sc., B.S.W.) or Approved Equivalent

Experience

Experience

2-5 years community based experience

**Skills**:

- Administrative and organizational skills with the ability to prioritize tasks.
- Ability to maintain accurate and clear client records.
- Communication skills (verbal and written) in order to clearly and concisely exchange information with a wide variety of contacts.
- Interpersonal skills to effectively liaise and consult with clients, families, other team members and community contacts.
- Interviewing, assessment and objective observational skills.
- Ability to work both independently and within a team environment.
- Ability to manage a case load in terms of priority and controls.

Knowledge
- Knowledge of relevant legislation and policies including the Residential Tenancies Act.
- Knowledge of community and housing resources, Knowledge of housing, poverty issues and other social issues.
- Knowledge of issues related to mental health or seniors is an asset
- Knowledge of computer based word processing and database entry

**Permanent Position Full time**

**Starting Hourly Rate: $22.04hour**

**Earliest Anticipated Start Date: December 4th 2023**

**Hours of Work: Monday to Friday, 9:00am-4:30pm**

**Location: Primarily working throughout Halton Region. Extensive car travel required.**

**Closing Date of Posting: December 1st 2023**

**Interested individuals please submit a resume**

**This job is a union position in the Unifor Local 504 bargaining unit.**

**Salary**: From $22.04 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 2023-12-01
Expected start date: 2023-12-04


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