Credit Analyst
4 months ago
Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.
**Culture**
Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do.
Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.
We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.
**What you will be doing**
**The Credit Analyst will be responsible for the analysis and approval of new accounts, review and set credit limits (within threshold), resolve Accounts Receivable issues and collect on a portfolio of accounts by branch.**:
**CREDIT ANALYST ACTIVITES**
Approve accounts—review files and credit reports to make a solid credit decision/recommendation on the opening of an account and/or job account. Recommend credit limit, approve within threshold and work with Credit Manager for requests higher than threshold with justified credit analysis.
Maintain accounts—analyze credit reports and make necessary changes/recommendations to credit limits. Validate all address, phone, and master data changes. Record all activity on an account i.e., CRM.
Releasing credit holds - review held orders and release daily orders and action accounts for review or increase as required.
Collections—making the necessary calls to customers for monies due and recommend escalation or account holds where required. Responsible for a monthly overdue report of collection issues for management.
Resolve disputes holding up payment: Identify (price, shortage, po-order match) and follow through until resolved.
Legal files—maintain records and collection activity, gather the information required to move forward with a claim.
Charge cards
- process daily requests.
Write offs—prepare files with notes.
Assist in department projects as assigned.
**CUSTOMER SERVICE/ COMMUNICATION**
Customer contact - be the liaison between the customer and sales for any issues and dispute resolutions to maintain accounts in good standing. Soft Collections, maintaining customer relationships
**TEAMWORK AND COLLABORATION**
Create and maintain a team atmosphere and ensure employee concerns are resolved promptly.
**QUALITY**
Ensure employees understand and adhere to ISO policies and procedures.
**PERSONAL DEVELOPMENT**
Participate in conferences, seminars, and other educational opportunities; reading professional publications; maintain and participate in professional networks to enhance your knowledge and skills.
Participates on committees and special projects as requested.
**What you bring to the table**
- High School graduate - College diploma in accounting preferred.- Certified Credit Professional (CCP) designation preferred, or in progress.3 + years of credit experience within a multiple location environment.
Understanding of different Credit Bureau reporting for analysis.
Strong negotiation and communication skills.
Financial Statement understanding/analysis would be an asset.
**We believe in taking care of our people**
Major medical + dental coverage for yourself and your dependents (flex plan options available)
Employee Assistance Program
Global travel coverage
Pension plan with contribution matching
Training, development and career growth opportunities
Tuition re-imbursement program
Promote from within culture
A diverse and inclusive workplace
Caring and nurturing environment
**Words that our employees use to describe us**
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful
- Flexible interview options are available
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