Manager, Cro Office

2 months ago


Toronto, Canada Ontario Health Full time

Want to make a difference in your career? Consider this opportunity

The Manager will report to the Chief Regional Officer (CRO) and will oversee the development and management of CRO office. The Manager is responsible for ensuring the effective operation of the CRO Office by providing strategic oversight and coordination of the CRO activities and Executive Leadership Teams (ELT) and pan-regional operations and functions, which also includes providing leadership and support to the CRO Executive Assistant and Executive Assistants across leadership teams.

Here is what you will be doing:
- Manages the executive administrative support and functions of the office of the CRO across Central and West Regions.- Coordinates work of the CRO office and the Executive Leadership Teams.- Provides guidance and leadership to the administrative team to promote and develop an integrated and coordinated approach to the administrative functions of the organization.- Performs a wide variety of executive and strategic support responsibilities for the Executive Leadership Team, which includes initiating, planning, and managing special projects; coordinating project logistics; conducting research and analysis.- Coordinates and is accountable, with the CRO, to ensure that the activities, strategic communications and stakeholder engagements are aligned with Ontario Health’s Strategic Plan, Annual Business Plan and Ontario Government priorities.- Assists the Executive Leadership Team in the preparation of briefing notes, packages and status reports of a complex or sensitive nature the CRO, Ontario Health Board, various Ministries and internal and external stakeholders.- Support response to local communication needs specifically related to patient and family concerns, MPP requests and provider issues. Support and coordinate engagement as needed with Indigenous partners, Francophone stakeholders, school boards, health service providers, etc. Informs and works with Director of Communications to support and influence regional communication needs.- Establishes and maintains stakeholder relations to enhance the reputation of Ontario Health on behalf of the CRO and Executive Leadership Teams.- Prepares meeting materials for the Executive Leadership Teams.- Uses independent judgment and takes initiative to manage the operations of the CRO Office.

Here is what you will need to be successful:
Education and Experience- At least ten (10) years’ experience in a high-level health administrative position- Minimum five (5) years' experience working at an executive level within healthcare- In-depth understanding of the Ontario health care system including the Ministry of Health (MOH), Ministry of Long-Term Care (MLTC); knowledge of the evolving role of Ontario Health; and the issues and priorities within health care and how these impact client service delivery- Significant experience managing budgets- Experience using and interpreting data from multiple sources to guide evidence based decisions and generate reports and presentations appropriate to a variety of audiences- Experience managing multiple projects simultaneously- Proficiency in French is an asset- University Degree or College Diploma in business administration, health administration, or related disciplines, or equivalent work experience- Advanced proficiency in MS Office, including Excel, Outlook, Word, and PowerPoint, Access and Visio

Skills and Abilities- Excellent communication skills and the ability to facilitate engagement and dialogue with teams and stakeholders- Ability to challenge, influence and manage multiple stakeholders, and the ability to facilitate effective working relationships with internal and external customers at all levels- Exceptional written and verbal communication skills with the ability to articulate new ideas and concepts to technical and non-technical audiences- Interacts and communicates with a strong degree of judgment, discretion and professionalism- Demonstrated ability to work independently and in a team with the ability to lead, coach, guide and mentor individuals, teams and stakeholders- Demonstrated strong organization, record keeping, problem solving and decision-making skills- Planning and organizing skills and the ability to prioritize, coordinate, and act and follow-through to ensure deadlines/project deliverables are met- High level of attention to detail and ability to proofread- Exercises critical thinking and political acuity in identifying issues impacting the office of the CRO- Demonstrated commitment to continuous improvement principles and practices- Ability to identify creative solutions that address time, budget, quality- Ability to develop, organize, and implement office procedures and systems- Ability to initiate and complete projects with mínimal supervision

Employment Type: Permanent Full-Time 37.5 hours
- Paygrade and Zone: 7B
- All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Intern



  • Toronto, Canada Varicent Full time

    A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50 in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an...


  • Toronto, Canada Varicent Full time

    A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50 in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an...


  • Toronto, ON, Canada Varicent Full time

    A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50 in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an...


  • Toronto, Canada PSI CRO Full time

    **Company Description** PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. Join our team of experts in regulatory and ethics...


  • Toronto, Canada PSI CRO Full time

    Company Description PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. **Job Description**: Join our team of experts in regulatory...

  • Country Manager

    2 months ago


    Toronto, Canada PSI CRO Full time

    Company Description PSI is a leading Contract Research Organization with more than 27 years in the industry offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. **Job Description**: - Line management of company staff in...

  • Country Manager

    1 week ago


    Toronto, Canada PSI CRO Full time

    Company Description PSI is a leading Contract Research Organization with more than 27 years in the industry offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. **Job Description**: - Line management of company staff in...


  • Toronto, Canada PSI CRO Full time

    **Company Description** PSI is a leading Contract Research Organization with more than 25 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. We're on the lookout for a knowledgeable, proactive and...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO ServicesOur client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO ServicesOur client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO ServicesOur client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO ServicesOur client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO ServicesOur client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO ServicesOur client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO ServicesOur client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...

  • Proposal Manager

    3 weeks ago


    Toronto, Canada PSI CRO Full time

    **Company Description** We are the company that cares - for our staff, for our clients, for our partners and for the quality of work we do. A dynamic, global company founded in 1995, we bring together more thank 2000 dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO Services Our client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...


  • Toronto, ON, Canada Lock Search Group Full time

    Account Executive, CRO Services Our client, a Canadian company that specializes in providing solutions for government and healthcare organizations, with expertise in telehealth, healthcare technology, and medical equipment maintenance, is seeking an Account Executive, CRO Services to join their team. The incumbent will focus on the company’s Contract...

  • Proposal Manager

    3 weeks ago


    Toronto, Canada PSI CRO Full time

    Job DescriptionAt PSI, Proposal Manager coordinates all phases of PSI’s proposal process while maintaining the company’s win rate of 30% and higher. You will contribute to everything from RFP strategy to bid defense slide decks.  You will partner with global teams of subject matter experts from Feasibility, Medical Affairs, Project Management, Clinical...

  • Articling Student

    6 days ago


    Toronto, Canada Legal Aid Ontario Full time

    Union: The Society - Job Number: J0623-0393 - Job Title: Articling Student - Clinic Resource Office (CRO) (10 months) - Job Type: Articling Student - Contract Duration: 10 months - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - Job Category: Legal - Job Classification: AS - Role Designation: - LAO Workplace Based - Role is...