Hotel General Manager

4 weeks ago

Greater Toronto Area, Canada Opal Hospitality Inc Full time

Opal Hospitality is seeking an experienced, energetic, passionate and caring Hotel General Manager to lead a fantastic team at a North-West GTA Franchised Limited-Service Hotel from a well known leading hotel brand. As General Manager, you will be responsible for ensuring the smooth and efficient running of the hotel while delivering exceptional service to our guests.

About Opal Hospitality:
We are leaders in the management, programming, and creation of Exceptional lifestyle hospitality spaces. We create simple but memorable experiences. We believe life is a journey and it’s all the little things that help create wonderful experiences. This is true for our guests, our associates and for our partners. We believe in facing life's truths and making the best out of the moment. We care for our associates; we care for our guests, and we care for our partners. We believe these truths are the hallmarks of our success.

Key Responsibilities:

- Work collaboratively with the team and other hotel leaders.
- Lead the entire team effectively maintaining excellent employee relations in an unionized hotel
- Provide meaningful and appropriate forecasts
- Lead business & strategic planning
- Maximize sales and profitability, ensuring cost control
- Be actively involved and lead sales & revenue management
- Be a proactive problem solver
- Ensure that the venue is well maintained and clean
- Present meaningful capital planning
- Be a mentor and help develop the hotel’s leaders and future leaders
- Ensure consistent compliance to service and brand standards
- Work a varied schedule, dynamic to business volumes and hotel needs
- Maintain and enhance the reputation of the hotel by delivering excellent customer service.
- Continuously monitor and evaluate the performance of the hotel to identify areas for improvement.
- Foster a positive and productive work environment for all staff.

**Requirements**:

- Experience as a hotel general manager or as a senior hotel leader
- Experience working within a Branded Hotel Environment
- Experience working with a unionized team
- Appropriate Business Degree or Hospitality Diploma
- Clear and concise written and verbal communication skills
- Ability to work with the hotel team to obtain consensus and work collaboratively to drive results
- Demonstrate team building experience and ability to lead by example
- A results-oriented history of success
- Ability to foster a guest service culture that drives superior guest experiences
- Experience in training and developing employees
- Be a hands on leader
- Comfort dealing with continual change and dynamic hotel needs

Compensation:

- Competitive Salary, Bonus Plan & Benefits Plan

**Benefits**:

- Dental care
- Extended health care
- Vision care

Supplemental pay types:

- Bonus pay

Work Location: In person

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