Customer Service Concierge

3 weeks ago

St Thomas, Canada maxill inc. Full time

**Fourth Expansion Orientation Class Starting Soon**

**The Company**

maxill manufactures and distributes a wide range of infection control, disposables, hygiene and dental preventative products. maxill has been providing quality products to Dentists, Health Care Institutions, Governments, and many other customer groups since 1987.

**The Location** St. Thomas, Ontario

**Position Summary**

Your role as Customer Service Concierge is simply to make connections with past customers of the company in a bid to have them come back to the company as active customers. We have thousands of records in our customer data base that need to be reached out to.

Your role is straightforward.

This position will;
- Prior to the call, review the account history to see if there are any notes in the CRM as to why this past customer may be not ordering from us currently.
- Contact the customer using a very short, effective and straightforward script as a guideline.
- Be armed with preexisting marketing and sales material that you will forward to your newly updated contact as part of a package to get them back as current customer
- Make an expected high volume of outbound connecting calls per day.

What is not involved in this position;
- Sales quotas or sale numbers.
- Order taking. Some customers may give you orders which fine, but order taking or seeking orders is not a primary mission of this position.

This is an on-site, full-time or part time position.

Qualifications:

- Prior knowledge of marketing strategies and business goals is helpful but not necessary
- Strong verbal communication skills ( phone )
- Basic computer skills. We will train you on our own systems.
- Organization and time management skills
- Team-oriented with a positive attitude
- Must be flexible and able to work in a fast-paced environment
- Ability to accept and integrate constructive feedback
- Dental experience is helpful

You can see that there are not a lot of specialized qualifications required to be successful in this position. Initiative, motivation and talking skills are the main ones.

maxill offers an amicable work environment where achievements are recognized, and success is rewarded.

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: $19.00-$19.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- St. Thomas, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Multi-line phone systems: 1 year (preferred)
- Computer skills: 1 year (required)

**Language**:

- English (required)

Work Location: One location

  • Concierge - 35220

    3 weeks ago

    St. John's, Newfoundland and Labrador, Canada Air Canada Full time

    Job Description Description Location: St. John's, NL , Canada (On-site) Starting Salary: $17.30/hour Branch: Airports North AmericaCategory: Unionized (UNIFOR) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by...

  • Concierge

    2 days ago

    St Catharines, Canada Sienna Senior Living Part time

    If you're passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Concierge is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Concierge your typical day will impact in the following ways: •...

  • Security Concierge

    1 month ago

    St. Catharines, Canada Pennine Security Solutions Full time

    Responsibilities: - Provide Security/Concierge services to authorized personnel within a designated area - Maintain a safe and secure environment by monitoring surveillance cameras and conducting regular patrols - Respond promptly to incidents, emergencies, and alarms - Collaborate with law enforcement agencies when necessary - Enforce security policies and...

  • Customer Service Represtative

    1 month ago

    St. Thomas, Canada BMO Financial Group Full time

    739 - 743 Talbot Street St. Thomas Ontario,N5P 1E3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Dispatcher/customer Service

    1 week ago

    St. Thomas, Canada CRT Inc. Full time

    **Company description** CRT started in 1999 and specializes in the cross-border transportation of meat, produce, and other perishable goods between Canada and the US. The products we ship can be found in grocery stores throughout Canada and the US and we pride ourselves in providing the highest level of customer service to our customers. Our company...

  • Store Concierge

    1 week ago

    St. Catharines, Canada Specsavers Full time

    Join our dynamic team at Specsavers and be the driving force behind transforming eye health! Are you ready to engage with customers, promote eye care awareness, and thrive in a dynamic, customer-focused environment? Then this Store Concierge role is perfect for you! Apply now and embark on a rewarding journey with Specsavers!   Position: Store Concierge...

  • Csr (Customer Service Representative)

    4 days ago

    St. Thomas, Canada Firehouse Subs Full time

    _**The Carr Group is growing again.... **_ - **THIS IS NOT A SALES JOB....THERE ARE NO COLD CALLS...**_ **Duties**: - Perform data entry tasks accurately and efficiently - Utilize excellent phone etiquette skills to handle customer calls professionally - Upsell products or services to customers based on their needs Maintain a positive and empathetic...

  • Receptionist/customer Service Representative

    7 days ago

    St. Catharines, Canada Intact Service Center Niagara Full time

    We’re looking for an enthusiastic and personable individual to join our team at Intact Service Center Niagara, a brand new collision repair facility, in the role of **Receptionist / Customer Service Representative.** **Key Responsibilities**: - Handling day-to-day interactions with customers and insurance partners both in-person and via phone -...

  • Production Staff And/or Customer Service

    1 month ago

    St. Thomas, Canada Snack City Full time

    We are looking for popcorn and snack loving people who are enthusiastic about working in a team environment. We specialize in gourmet popcorn; offering 50 + flavours, and funnel cakes, candy and soda pop! Duties to include: - making all flavours of popcorn - packaging popcorn, ready for sale - making and decorating funnel cakes - operate soft serve ice...

  • Professional Executive Chauffeur/concierge

    1 month ago

    St. Catharines, Canada InterAtlas Chemical Full time

    Professional Executive Chauffeur/Concierge 63 Church St.| Suite 203 | St. Catharines, Ontario | L0S 1N0 | 905-684-9991 **ABOUT US** InterAtlas consists of InterAtlas Chemical Inc. and InterAtlas Logistics Inc., with operations in both Canada and the United States. We are headquartered in St Catharines, Ontario, Canada and have additional operations in...

  • Professional Executive Chauffeur/concierge

    1 month ago

    St. Catharines, Canada InterAtlas Full time

    Professional Executive Chauffeur/Concierge 63 Church St.| Suite 203 | St. Catharines, Ontario | L0S 1N0 | 905-684-9991 **ABOUT US** InterAtlas consists of InterAtlas Chemical Inc. and InterAtlas Logistics Inc., with operations in both Canada and the United States. We are headquartered in St Catharines, Ontario, Canada and have additional operations in...

  • Customer Application Operator

    1 month ago

    St. Thomas, Canada Fingal Farm Supply Ltd. Full time

    **Application Operator** **Company**:Fingal Farm Supply Ltd. **Location**:Fingal, Ontario **Reporting To**:Operations Manager Fingal Farm Supply Ltd. is a leading full service agricultural crop input supplier in Elgin and Middlesex Counties. Our focus is on providing a superior value to our valued customers. Utilizing leading edge advancements and products...

  • Customer Experience Associate

    5 days ago

    St. Thomas, Canada Quai du Vin Estate Winery Full time

    **Do you love providing exceptional customer service? Enjoy working in a fun environment with like-minded individuals? And are you passionate about wine? **If so, we want you at Quai du Vin Estate Winery (future home of SKYE CHASE Estate Winery)! Quai du Vin Estate Winery (future home of SKYE CHASE Estate Winery) is a boutique winery, surrounded by...

  • Cashier / Customer Experience Associate

    1 day ago

    St. Thomas, Ontario, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Service Advisor

    1 month ago

    St. Albert, Canada St. Albert Dodge Full time

    **St. Albert Dodge** is one of the region's best dealerships, serving the St. Albert and surrounding community in Alberta for many years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and...

  • Service Technician

    1 month ago

    St. John's, Newfoundland and Labrador, Canada Petro Service Full time

    Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...

  • Relief Customer Service Rep

    1 month ago

    St. John's, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and...

  • Concierge de Soutien

    1 month ago

    St-Georges, Canada Division scolaire Franco-Manitobaine Full time

    suivant à l’école communautaire Saint-Georges (maternelle à la 12e année): **CONCIERGE DE SOUTIEN** 4 heures par jour (lundi au vendredi - 15 h 30 à 19 h 30) **Poste permanent** à **l’École communautaire Saint-Georges** Case postale 159, 14, baie Caron Saint-Georges (Manitoba) R0E 1V0 posséder un diplôme d’études secondaires posséder un...

  • Service Technician

    6 days ago

    St. Thomas, Canada MCDOUGALL ENERGY INC Full time

    McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and...

  • Guest Service Agent

    4 weeks ago

    St. Thomas, Canada Holiday Inn Express and Suite - St Thomas Full time

    Duties: - Greet and welcome guests as they arrive at the hotel - Check guests in and out, ensuring all necessary information is obtained and recorded accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries in a professional and courteous manner - Handle guest complaints or...