Receptionist/customer Service Representative

3 weeks ago


St Catharines, Canada Intact Service Center Niagara Full time

We’re looking for an enthusiastic and personable individual to join our team at Intact Service Center Niagara, a brand new collision repair facility, in the role of **Receptionist / Customer Service Representative.**

**Key Responsibilities**:

- Handling day-to-day interactions with customers and insurance partners both in-person and via phone
- Receiving, processing, and responding to/executing requests from customers/insurance partners/vendors/etc.
- Communicating with customers with a high degree of professionalism, courtesy and sensitivity
- Assisting with administrative processes involved in the collision repair process
- Clerical work: opening & closing files, posting parts, etc.
- Automotive industry experience a strong asset
- A track-record of providing exemplary customer service (3-5 years)
- Excellent communication skills
- Quick learner who is comfortable mastering new software
- Ability to thrive in fast-paced environments
- Ability to work both independently and as part of a team
- Excellent organizational skills with an ability to prioritize competing tasks

**We offer**:

- Competitive Wages
- Full health benefits package
- Professional development opportunities
- A team atmosphere and a positive work environment

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$23.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- automotive industry: 1 year (preferred)
- administrative assistant / receptionist: 1 year (required)

Work Location: One location

Application deadline: 2023-04-09
Expected start date: 2023-04-17



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