Well Being Specialist

7 months ago

Toronto, Canada Rogers Communications Full time

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story

Well-Being Specialist

**Who we’re looking for**:
We are looking for a talented Senior Well-Being Specialist to join our team and play a critical role in supporting employees navigating leaves due to medical reasons. Priorities are aimed at fostering timely, safe, and sustainable return-to-work programs, collaborating with our Human Resource Business Partners and the Managers and Employees they support. Your expertise will be utilized in providing advice and guidance to various stakeholders, contributing to a workplace culture that prioritizes inclusion and well-being. Your passion for Disability Management and an excellent customer-focused mindset will be key in making your mark within Canada’s leading wireless, cable and media company.

**What you’ll do**:

- Second Tier Support to managing disability leaves of absence (E.g. STD, LTD, WCB, Medical Accommodations, Unpaid Medical Leaves etc.) with a focus on timely, safe, and sustainable return-to-work plans.
- Correspond with Third Party Disability Administrators and internal stakeholders (E.g. Leaders, Human Resources Business Partners, Benefits Administrators, Payroll etc.)
- Proactive approach to supporting medical leave accommodations and requests.
- Support non-compliance and non-support decisions with appropriate next steps.
- Support Early Intervention and Stay-at-work initiatives including clarifying medical restrictions and availability of workplace accommodations.
- Support wellness initiatives.
- Maintain high level of confidentiality and storing of all relevant documentation.
- Contribute to improving relevant HR programs, through analysis, delivery, and administration ensuring the streamlining and standardizing HR policies, practices, and processes.
- Provide exemplary customer service, by prioritizing and responding within a Shared Inbox in a timely and efficient manner.
- Assess needs and analyze complex and sensitive situations before recommending practical solutions for employees experiencing a disability or requiring an accommodation.
- Cooperative and productive workstyle working with diverse teams and employees to provide timely and appropriate responses.
- Participate in relevant training as required.

**What you bring**:

- Bachelor’s Degree/related disability diploma or equivalent experience is required.
- At least 3 years of Disability Case Management experience is required. 5 or more years will be an asset.
- Certified Disability Management Professional (CDMP) or working towards it and/or other relevant designations is an asset.
- Strong understanding of relevant legislation, policy, accommodations, WCB, disability management leave and governance including employment standard legislation is required.
- Proficiency in English is required for this position and French as a second language is an asset.
- Strong communication and customer service skills are required with the ability to prioritize your workload and pay close attention to detail.
- Experience in working in a unionized environment is an asset.

**What’s in it for you?**

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, employee discounts, and perks, including:

- Competitive salary & annual bonus.
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Hybrid work position - three days/week are required to be in the office and you can choose which days in office work best for you

**If you are selected to move forward in the recruitment process, here is what you can expect**:

- 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team.

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: No Selection, No Selection, No Selection
Travel Requirements: None
Posting Category/Function: Human Resources & Health and Safety
Requisition ID: 301275

Posting Notes: Corporate

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