Director, Benefits

7 months ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the AVP Total Benefits, this role will lead the team accountable for delivering innovative benefit and well-being solutions for active and retired Canadian employees. The incumbent will partner across HR functions, with our Sun Life business partners and external vendors to develop, implement and administer innovative, business-oriented solutions with measurable outcomes that optimize our financial investment and deliver a compelling Employee experience at moments that matter.

You enjoy staying current in external trends, including technology and analytics/measurement advances and industry trends and are capable of strong leadership, coaching and development to direct reports including Manager, Benefits & Well-Being (with four indirect reports) and two Total Benefit Project Leaders.

**What will you do**:

- Provides input to global Total Rewards philosophies and strategies.
- Designs and communicates Canadian Benefits and Well-Being programs (to approximately 11,000 employees) in alignment with business, HR, and Total Rewards priorities.
- Uses internal and external data to recommend innovation opportunities including new initiatives, process automation and investment in digital technologies.
- Develops clear outcomes and measurement approaches to assess impacts, iterate and continuously improve.
- Ensures programs are compliant with required legislation and ensures strong governance and records management processes are in place.
- Manages the renewals for our active and retiree refund accounting benefits plans and the development of the benefits and well-being programs budget for finance.
- Accountable for core administration processes including, 2nd level employee support, the annual re-enrollment process, tax slips for retirees, premium collection, payment and reconciliation, etc.
- Accountable for continuous improvements of documentation and automation of the day-to-day administration of benefits and well-being programs.
- Partners with Sun Life Canada Group Benefits and Retirement Services to evaluate and support the launch of new products and initiatives that support the health and well-being of our Employees and our Client Impact strategy.
- Works collaboratively with HR and Communications teams to develop and implement effective communication and change management plans to enhance the employee experience and perceived value of our programs.
- Monitors external developments and trends impacting Canadian employee benefits programs and proactively identifies strategies and tactics to respond.
- Key member of M&A teams for HR due diligence evaluation and implementation.

**A few reasons you might love this job**:

- ** Exposure**: Collaborate with other benefits industry experts in Group Benefits and Group Retirement Services and liaise with senior staff in Finance and Legal.
- ** Be Appreciated**: Your success will be recognized and appreciated.
- ** Drive Change**: We want to hear your great ideas on design, best practices and outcome-oriented plans in addition to finding and leading process enhancements.
- ** Enjoy**: Inclusive, flexible, and fun workplace.

**What do you need to succeed**:

- ** Mindset**: Biased for action with passion to challenge the status quo. Able to deliver outcome while empowering the working team, with ability to adapt to changing priorities.
- ** Data and Measurement Focus**: Grounds decisions in facts, leverages data to generate new insights and opportunities, clearly defines and measures business outcomes to identify course corrections and measure success. Informs strategies and decisions through knowledge of current external research and trends.
- ** Budget Focus**: Strong financial acumen with experience managing a significant budget.
- ** Relationship Management**: Ability to partner across HR and with Business Leaders, navigate a matrixed organization, build relationships, collaborate, explain concepts in a simple and concise way, and influence outcomes.
- ** Talent Development Orientation**:Focuses on developing people through coaching, continuous feedback, and sharing technical expertise. Builds the team and pipeline for future success including identifying opportunities to expose Total Rewards team members to new experiences and skill building.
- ** Exemplifies Agile Scrum Culture**:Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust

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