Customer Service

7 months ago

Saskatoon, Canada Creative Door Services Full time

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

**Role**:
We have an immediate opening for a **Residential Inside Sales Representative **in our **Saskatoon** branch. Reporting to the Branch Manager, the Residential Inside Sales Representative builds and maintains relationships with our customers. This is a full-time, permanent position with opportunities for growth and job task variety.

**Responsibilities**:

- Answering incoming calls
- Dealing with walk in customers and providing product information
- Preparing quotes and estimates
- Following up on all quotes
- Providing excellent customer service
- Supporting joint sales, marketing and communications related activities
- Updating and maintaining customer lists
- Assisting with processing of warranty claims
- Supporting the Residential division as needed
- Participating in and supporting trade shows
- Communicate with the Field Operations department/Install Coordinator for project scheduling
- Maintain positive customer relationships, for CDS, in collaboration with the local Branch Manager and sales team
- Maintain a positive attitude and communication style with customers and employees in all circumstances
- In conjunction with the sales team, maintain the quote log for the division
- Ensure all quotes and bids adhere to gross margin expectations for the division
- Being an advocate for customer online reputation management campaigns to drive customer reviews and feedback
- Provide coverage to various positions in the branch as needed
- Any duties otherwise directed by the Branch Manager

**Skills**:

- Customer service savvy and above average communication, written and verbal
- Above average computer skills with working knowledge of MS Outlook (including calendar)
- Ability to prioritize tasks and strong communication skills
- Superior resourcefulness, integrity, and strong work ethic
- Very organized with great attention to detail
- Ability to work in a team environment

**Qualifications**:

- 1-3 years of experience in customer service or related experience
- Good computer skills with working knowledge of Microsoft Office Suite and Internet Explorer
- Experience managing sales cycles or customer relationships would be an asset
- Possess a valid Driver's License and vehicle

**We offer**:

- A positive work environment with competitive pay and an excellent benefit plan
- Opportunity to build a long-term career with upward mobility
- Excellent Health and Dental benefits offered for full time employees
- COR Certified workplace
- Equal opportunity employer

**To Apply**:
Applications will be accepted until the position has been filled.

COMPANY:Creative Door

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Saskatoon, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 3 years (preferred)

Work Location: In person

  • Customer Service Advisor

    6 days ago

    Saskatoon, Canada Crestview Auto Service Full time

    Crestview Auto Service, a well-established and reputable auto repair and maintenance shop in Saskatoon, is seeking a highly motivated and client-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and sales support to our valued clients. **Responsibilities**: -...

  • Customer Service Representative/sales

    4 months ago

    Saskatoon, Canada On Time Service Corp Full time

    Job description WATCH & JEWELLERY SERVICE - HUDSON'S BAY - PART-TIME SASKATOON Shifts: Sat 10am-6pm & Sun 11am-6pm As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: watch battery installation, strap & band installation and adjustments minor on-site repairs assess customer needs and...

  • Customer Service Representative/sales

    6 months ago

    Saskatoon, Canada On Time Service Corp Full time

    Job description WATCH & JEWELLERY SERVICE - HUDSON'S BAY - PART-TIME SASKATOON Shifts: Sat 10am-6pm & Sun 11am-6pm As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: watch battery installation, strap & band installation and adjustments minor on-site repairs assess customer needs and...

  • Customer Service Representative/sales

    7 months ago

    Saskatoon, Canada On Time Service Corp Full time

    Job description WATCH & JEWELLERY SERVICE - HUDSON'S BAY - FULL-TIME SASKATOON Shifts: Monday - Friday 10am-6pm each week As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: watch battery installation, strap & band installation and adjustments minor on-site repairs assess customer needs...

  • Customer Service Representative

    3 months ago

    Saskatoon, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Key Responsibilities** The Customer Service Representative is a personable and upbeat individual who thrives in customer relations. The Customer Service Representative role will include answering customer calls, generating timely and accurate quotes and sales orders, handling general technical inquires, and assist in coordinating pick up schedules....

  • Customer Service Representative

    1 day ago

    Saskatoon, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Key Responsibilities** The Customer Service Representative is a personable and upbeat individual who thrives in customer relations. The Customer Service Representative role will include answering customer calls, generating timely and accurate quotes and sales orders, handling general technical inquires, and assist in coordinating pick up schedules....

  • Customer Service

    3 days ago

    Saskatoon, Canada Home Building Centre Full time

    Home Building Centre is looking to hire welcoming, reliable and friendly individuals in the customer service/sales area. The job duties include providing help to customers in store finding product, sales, writing up the customers invoices, answering phones, taking orders & handling cash etc. Customer service/lumber knowledge experience is preferred. Please...

  • Customer Service

    7 months ago

    Saskatoon, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Customer Service

    7 months ago

    Saskatoon, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Customer Service

    7 months ago

    Saskatoon, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Customer Service

    3 days ago

    Saskatoon, Canada FedEx Freight Canada Full time

    FedEx Express Canada has an open (status) Customer Service Representative position in our (City) location. - Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment. - As a result, FedEx Express Canada has...

  • Customer Service

    7 months ago

    Saskatoon, Canada FedEx Express Canada Full time

    **Job Description**: - Job Description - FedEx Express Canada has an open part-time Customer Service Representative position in our Saskatoon location. - Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work...

  • Receptionist/junior Service Advisor

    2 months ago

    Saskatoon, Canada Glenwood Auto Service Full time

    **Job Summary** We are seeking a motivated and detail-oriented Junior Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive services. You will utilize your mechanical knowledge and customer service skills to provide exceptional support, ensuring a smooth and efficient service...

  • Technical Sales and Service

    4 months ago

    Saskatoon, Canada Bit Service Company Ltd. Full time

    About us - Bit Service Company Ltd. is a Saskatchewan manufacturer and distributor of mining products and equipment, founded in 1965. Locally owned and operated, employing full time professionals between Esterhazy and the head office in Saskatoon, we have grown to provide full design, fabrication and repair of cutting assemblies for underground mining and...

  • Office Administrator/service Coordinator

    7 months ago

    Saskatoon, Canada Polar Refrigeration Service Full time

    **Are you looking for an exciting position working with one of the leading companies in our industry?** Polar Refrigeration Service Ltd helps our customers reduce their energy demands by servicing, upgrading, and installing energy-efficient HVAC and Refrigeration systems. This includes geothermal heat pump heating and cooling, all commercial HVAC and...

  • Route Service Driver

    4 days ago

    Saskatoon, Canada EXECUTIVE MAT SERVICE Full time

    If you are enthusiastic and growth orientated, we are looking for you to join our team as a Route Service Drivers known as SSR potentially work 4 days per week - great benefits and Company-matched RRSP Program. We are a fast-growing family-oriented Company based in Saskatewan with a unique competitive advantage. We are a business-to-business service...

  • Route Service Driver

    4 weeks ago

    Saskatoon, Canada EXECUTIVE MAT SERVICE Full time

    If you are enthusiastic and growth orientated, we are looking for you to join our team as a Route Service Drivers known as SSR potentially work 4 days per week - great benefits and Company-matched RRSP Program. We are a fast-growing family-oriented Company based in Saskatchewan with a unique competitive advantage. We are a business-to-business service...

  • Field Service Technician

    1 month ago

    Saskatoon, Canada Industrial Truck Service Full time

    Job Overview: We are seeking a skilled and reliable Field Service Technician to join our team. As a Field Service Technician, you will be responsible for maintaining and repairing Toyota and Crown material handling equipment. This is a hands-on role that requires strong technical knowledge and the ability to troubleshoot and resolve issues in a timely...

  • Customer Service Manager

    3 months ago

    Saskatoon, Canada Buckwold Western Ltd Full time

    **Buckwold Western Ltd., a privately owned wholesale distributor of flooring materials in Western Canada, is seeking a skilled Customer Service Manager to join our team. Based at our Head Office in Saskatoon, Saskatchewan, you will lead and inspire a team dedicated to delivering exceptional customer service. This role requires someone with strong leadership,...

  • Customer Service Manager

    2 months ago

    Saskatoon, Canada Buckwold Western Ltd Full time

    **Buckwold Western Ltd., a privately owned wholesale distributor of flooring materials in Western Canada, is seeking a skilled **_**Customer Service Manager**_ **to join our team. Based at our Head Office in Saskatoon, Saskatchewan, you will lead and inspire a team dedicated to delivering exceptional customer service. This role requires someone with strong...