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Warranty Service Technican

4 weeks ago

Vaughan, Canada Countrywide Homes Full time

**CountryWide Homes - Warranty Service Technician**

CountryWide Homes is a privately owned real estate development company based in Vaughan, Ontario, affiliated with the Con-Drain Group of Companies. CountryWide is dedicated to building premium homes and master planned communities. With over 42 communities built or under construction, Countrywide is always looking to add new, innovative, and sustainable designs to our portfolio and continue to build trust with prospective customers and homeowners.

As a member of the customer care team, you'll be hands on completing service work for our customers, helping to address a wide variety of issues such as Tarion and 30 day and 1 year inspections, working with trades and internal staff members.

**Job Responsibilities Include**:

- Communicate with Customer Service team for work orders
- Upon receipt of a work order, confirm ability to complete the job as well as work order to ensure service work can be completed in house or required by external trade
- Working directly with the homeowner, complete job based on work order/ details provided
- Perform maintenance and repair work as warrantable
- Services can include drywall repair, painting, caulking, minor flooring, fixture and millwork repair, grouting and minor plumbing
- Ensure customer satisfaction
- Once job has been completed issue signoff of work order to Customer Service Team

**Required Skills and Qualifications**:

- Minimum 3 years experience as a Serviceman working on a Construction Site for a Low-Rise Home Builder
- Excellent interpersonal communication skills
- Detail oriented and strong ability to follow through to completion of after service work

Other Notes:

- Work hours would be between 8am - 5pm, Monday to Friday (_and/or as scheduled_)
- It should be noted that the nature of this role would require the individual to have a valid driver’s license, their own vehicle and tools and the individual would be expected to travel between several different sites as required

**Salary**: $35.00-$45.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Maintenance: 2 years (preferred)

Licence/Certification:

- Class G Licence (required)

Work Location: In person