Customer Service

6 months ago


Bradford, Canada GreenLeaf Pest Control Full time

The Customer Service & Dispatch Manager is responsible for managing a team of technicians and office staff to ensure they are providing professional and friendly service to clients while working to build strong relationships and solve problems.

**CORE RESPONSIBILITIES**:

- Answering phones, while giving exceptional customer service to aid in retention and acquisition of new clients
- Evaluating, scheduling and pricing jobs
- Organizing routes and Technician schedules for optimum service and time efficiency
- Overseeing all activities to ensuring company is adhering to industry best practices and company policy
- Additional responsibilities may include monitoring accounts receivable, coordinating payroll information and progress reporting for commercial accounts

**COMPETENCIES**:

- Geographical understanding the GTA and surrounding areas in order to schedule appointments efficiently
- Previous experience in a phone-based customer service role with a strong sales skill and the ability to overcome objections
- Good administrative and technical skills with the ability to type quickly and accurately while on phone to document and schedule calls
- Proven organizational skills and a demonstrated ability to balance several tasks with ease while focusing on quality
- Understanding of scheduling, dispatching and routing to meet customer needs and company efficiencies

**SALARY**:
Starting Wage of $45-$60K/year based on experience.

Raises based on efficiency and performance.

This is an in-person role (not virtual or remote) the office is located in Bradford Ontario.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- dispatching: 1 year (preferred)

Ability to Commute:

- Bradford, ON L3Z 1M1 (required)

Work Location: In person



  • Bradford, Canada Midas Auto Service & Tires Full time

    **Job Summary** **Responsibilities** - Provide accurate information regarding products and services to assist customers effectively. - Analyze customer needs and recommend appropriate solutions or services. - Handle complaints and resolve issues with empathy and professionalism. - Engage in upselling opportunities by identifying customer needs and...


  • Bradford, Canada Midas Auto Service & Tires Full time

    Responsibilities: - Manage and oversee the daily operations of the automotive service department - Ensure efficient workflow and timely completion of repairs and maintenance - Provide exceptional customer service by addressing customer inquiries and concerns - Supervise and oversee shop Technicians - Monitor inventory levels and order necessary parts and...


  • Bradford, Canada Midas Auto Service & Tires Full time

    Responsibilities: - Manage and oversee the daily operations of the automotive service department - Ensure efficient workflow and timely completion of repairs and maintenance - Provide exceptional customer service by addressing customer inquiries and concerns - Supervise and oversee shop Technicians - Monitor inventory levels and order necessary parts and...


  • Bradford, Canada Terra Recruitment Inc. Full time

    The **Customer Service Representative** will act as a liaison, provide product/services information, and resolve any emerging problems that customer accounts might face with accuracy and efficiency. Your goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **RESPONSIBILITIES**: -...


  • Bradford, Canada Walmart Canada Full time

    **What you'll do... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance...


  • Bradford, Canada BMO Financial Group Full time

    476 Holland St W Bradford Ontario,L3Z 0A2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Bradford, Canada BMO Financial Group Full time

    476 Holland St W Bradford Ontario,L3Z 0A2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Bradford, Canada Aleem Ravji Insurance and Financial Services Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Barrie, ON Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace change? If you answered yes to these questions, working for a Desjardins Agent may be the career...


  • Bradford, Canada Northern Uniform Service Full time

    **DELIVERY** **SERVICE SPECIALIST** **Immediate Start** - Your salary starts at **$52,000** and potentially earn $55-57K+* in your first year, and $57-64K* after two years, depending on your skills and effort - Permanent full-time - **4-day work weeks**: - Benefit Plan - Pension Plan - Attendance Bonus - _Employees may also be eligible to receive...

  • Customer Service

    6 months ago


    Bradford, Canada GreenLeaf Pest Control Full time

    The Customer Service & Dispatcher is responsible for managing a team of technicians and office staff to ensure they are providing professional and friendly service to clients while working to build strong relationships and solve problems. **CORE RESPONSIBILITIES**: - Answering phones, while giving exceptional customer service to aid in retention and...

  • Customer Service

    6 months ago


    Bradford, Canada Terra Recruitment Inc. Full time

    We are hiring a dynamic Customer Service & Marketing Coordinator specializing for our client’s manufacturing company. You'll lead our online presence, engage audiences, and support the customer service department. **Responsibilities**: - Develop & implement a cohesive social media strategy. - Manage content across platforms and monitor trends. - Craft...


  • Bradford, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...

  • Customer Service

    7 months ago


    Bradford, Canada GreenLeaf Pest Control Full time

    The Customer Service & Dispatch Manager is responsible for managing a team of technicians and office staff to ensure they are providing professional and friendly service to clients while working to build strong relationships and solve problems. **CORE RESPONSIBILITIES**: - Answering phones, while giving exceptional customer service to aid in retention and...


  • Bradford, Ontario, Canada CLEANING SERVICE Full time

    Job Overview">We are seeking a reliable and skilled Cleaning Professional to join our team at Cleaning Service. As a key member of our staff, you will be responsible for providing top-notch cleaning services to homeowners in Bradford.">About the Role">This is a full-time opportunity with a competitive estimated salary of $45,000 per year, based on industry...


  • Bradford, Canada Pay2Day Full time

    **Are you interested in growth, development, and a great team environment? If you are, join our team because you are exactly who we’re looking for! Pay2Day is a rapidly growing company with endless opportunities for career advancement. We offer alternative financial solutions and are looking for people who are client-focused, highly skilled problem...


  • Bradford, Canada Pay2Day Full time

    **Are you interested in growth, development, and a great team environment? If you are, join our team because you are exactly who we’re looking for! Pay2Day is a rapidly growing company with endless opportunities for career advancement. We offer alternative financial solutions and are looking for people who are client-focused, highly skilled problem...


  • Bradford, Canada Lomonte & Collings Insurance Services Full time

    Responsibilities and Duties: - Sales and service of commercial property and auto policies - Fielding incoming calls for service and quotes - Maintaining and servicing existing customer files including cross selling and remarketing of products - Responding to customer or company inquiries in a timely fashion - Maintaining comprehensive and accurate activity...


  • Bradford, Canada Town of Bradford West Gwillimbury Full time

    **Part-time Customer Service Representative** The Town of Bradford West Gwillimbury’s Leisure Centre includes two NHL-sized ice rinks, a gymnasium, community program rooms, a fitness centre and a state of the art aquatics centre with an eight-lane competitive/lap pool, leisure pool with aquatic features and a relaxation/therapy pool. The Recreation and...


  • Bradford, Canada Pay2Day Full time

    Are you looking for more than just a job? Do you enjoy being challenged while continuously developing your skill set? Do you want to work for a company that cares about its employees? If this sounds like you, we want to meet you! We are a fun, outgoing, diverse and energetic team looking for individuals just like us to join our all-star lineup. Pay2Day is a...