Customer Service Representative

6 months ago


Bradford, Canada Lomonte & Collings Insurance Services Full time

Responsibilities and Duties:

- Sales and service of commercial property and auto policies
- Fielding incoming calls for service and quotes
- Maintaining and servicing existing customer files including cross selling and remarketing of products
- Responding to customer or company inquiries in a timely fashion
- Maintaining comprehensive and accurate activity notes on client files
- Processing new policies, endorsements and renewals
- Reporting and following up on claims
- Hybrid position - expected to be in office 2 days/week minimum

Qualifications:

- RIBO licensed with 2+ years experience as a personal or commercial customer service representative
- Proficiency with Microsoft Office Products including Outlook, Word and Excel
- Familiarity with Epic, Applied Rating Services and Policy Words are an asset
- Ability to organize and prioritize work effectively
- Strong customer service skills are required
- Strong work ethic with the ability to work independently and with others in an office environment
- A willingness to keep learning and expanding their knowledge

**Salary**: $50,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Do you hold an active RIBO license?

Work Location: Hybrid remote in Bradford, ON



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