Assistant Parts and Service Manager

2 weeks ago


Bradford, Canada Bradford Rental Sales & Service Ltd. Full time

handle in person and on the phone inquires/orders from customers
- stock and record new parts and maintain inventory levels in our database
- communicate and order parts for our technicians
- write work orders for incoming repairs from customers
- write service work orders for internal rental equipment
- file warranty claims
- communicate with customers quickly and efficiently when repairs are complete or inform them of back ordered parts and provide an estimated time of completion.
- aid with small retail sales of lawn and garden equipment/accessories

**Requirements/Responsibilities**
- Exceptional time management skills and capable of multitasking
- Be personable, friendly and responsive
- at least one year experience in customer service and/or 1 year experience repairing construction/landscape equipment and/or knowledge of gas powered equipment
- detail oriented with excellent record keeping skills
- work in conjunction with Parts and Service Manager, technicians and sales staff to ensure customer satisfaction is always met
- work Monday - Friday from 8:00am - 5:00pm

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: $21.00-$23.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bradford, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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