
Contract Administrator
2 days ago
CMC Electronics (CMC) has earned an international reputation for innovation and excellence in the design, manufacturing and support of electronic products for the aviation markets. CMC is focused on delivering innovative cockpit and avionics system integration solutions to commercial and military customers worldwide.
Its principal facilities are located in Montreal, Quebec; Ottawa, Ontario; and Chicago, Illinois. CMC is a major supplier to the aerospace and high technology industries, airlines, military agencies and government customers worldwide.
**Why join our customer service team?**
As a Contract Administrator, you will be involved in the elaboration and execution of service programs and ensures CMC’s service processes meet contractual and regulatory requirements and customer expectations in the most efficient way.
**As contract administrator, your key responsibilities include**:
- Management of customer interactions, ensuring adherence to CMC policies and procedures.
- Development of service proposals, including terms, compliance matrices, and bid approvals.
- Contribution to contract negotiations, procurement processes, and subcontracted item management.
- Performing market analysis and managing the maintenance of service pricing catalogs.
- Participation in sales forecasting, margin planning, and future demand analysis.
- Leading continuous improvement initiatives for internal tools and processes.
- Ensuring effective management of Service Level Agreements with vendors, MROs (Maintenance, Repair and Operations), and parts distribution centers.
**To excel in this role, you must have**:
- Bachelor Degree in Administration or other relevant discipline, or other combination of DEC with relevant experience;
- Minimum five (5) years of experience in sales, contracts or service administration in aviation, reparation service business or similar complex industries;
- Excellent written and oral communication skills in English and French;
- Proficient with all MS Office, MRP Systems, and related business processes;
**What sets you apart**:
- Strong negotiation and customer relationship management skills;
- Independent, proactive, with problem-solving skills to drive results in a team-oriented environment.
**What we offer**:
- 100% paid group insurance and employer-matched pension plan
- Student financial assistance program
- Free electric charging stations
- Low-cost on-site cafeteria
- Closed between the holiday
- World-class company on a human scale
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