Customer Solutions Co-op
3 weeks ago
Facilitate building Strategic Partnerships with top customers, identifying shared supply chain efficiencies and aligning with customer initiatives.
- Engage customers in operational process improvement initiatives that deliver mutual efficiencies and volume/revenue
- Support driving continuous improvements and process innovation around direct shipment, load optimization & order management to reduce cost to serve
- Collaborate and plan jointly with sales and the customer to optimize sales while maintaining custom's targeted key performance indicators (OTIF, In Stock, Fill Rate & desired inventory level)
- Identify and address systemic service issues through collaboration with North America Operating Unit and Customers
- Communicate internally customer initiatives and requirements with anticipated impact
- Facilitate Implementing electronic order-to-cash capabilities and supporting business processes (e.g., CAO, EDI invoicing, payments) to streamline transactions**Qualification & Requirements**
- TERM: 8-12 months
- Pursuing a bachelor’s or Master's degree in Supply Chain or related area of study
- 0-3+ years of experience in a fast-moving consumer goods company and the ability to leverage technical knowledge & provide competitive advantage.
- Ability to triage problems, prioritize accordingly, and propose resolutions.
- Ability to work independently, raise issues, and take corrective action.
- Detail-oriented, analytical, and creative thinker with a passion for quality processes
- Strong interpersonal communication skills
- Ability to refine solutions and manage internal and external partners’ expectations against technical and business success criteria with limited available resources.
- Proficiency in Microsoft Office Suite of programs (Word, XLS, PPT)
**Skills**:
Communication; Process Improvements; Solution-Oriented; Interpersonal Communication; Influencing
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Sales Co-op
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HR Co-op
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