Community Services Counsellor

6 months ago

Calgary, Canada FearIsNotLove Full time

We are looking for a Permanent, Full-Time Community Services Counsellor to work in our Community Services and Court Program. This is a union position working 35 hours per week. A flexible work schedule is required to meet the needs of clients.

**Neglect, violence and abuse are life-altering, terrorizing behaviours.**

This is why we became FearIsNotLove. These four words capture perhaps the most important thing you need to know about us. It’s who we are. And it’s what we stand for. We believe that every human has the right to live free of fearand feel safe, respected, supported and loved.

Our goal is to help people to have violence-free lives, to live without fear, and get to the ultimate outcome - love. It’s what we all want and need.

We are looking for people who want to be part of changing the conversation about domestic violence and abuse.

We have evolved from our beginnings as the Calgary Women’s Emergency Shelter.

**FearIsNotLove** creates safe spaces. We listen, we support, we encourage and we are judgement-free. We are relentless in our commitment to our clients, our communities and each other. We believe change is possible.

At our core is an uncompromising commitment to our team of talented people who believe in our mission. We believe that when people feel empowered and safe, they are able to move forward with the best decisions for them and their family.

The Community Services Counsellor provides family violence and abuse counseling, safety planning, case planning, parenting support, and information and referrals to community resource services that are available to support the client’s journey toward a life free of family violence and abuse.

**WHAT YOU’LL BE DOING**
- Develop a client caseload consisting of clients who have contacted the Family Violence and Abuse Helpline, resided at the Calgary Women’s Emergency Shelter, or have accessed a Calgary Women’s Emergency Shelter program.
- Respond to requests for service within twenty-four (24) hours.
- Provide counseling, safety planning, case planning, parenting support, and information and referrals to available services.
- Complete on-going Feedback Informed Treatment Scales with the clients to monitor progress and adjust as required in real time based on clients’ feedback.
- Consult and collaborate with other programs within FearIsNotLove that the clients have accessed.
- At times, may be required to provide support, information and referrals to individuals who have perpetrated the violence and abuse.
- Complete and maintain clients’ documentation requirements and applicable administrative tasks.
- Attend and participate in required committees and networks.

**WHAT YOU BRING TO OUR MISSION**
- Bachelor of Social Work or Bachelor of Arts in Social Sciences with at least two (2) years related experience in community-based services, and/or crisis intervention. An equivalent combination of education and experience may be considered.
- Knowledge and experience in working with family violence and abuse.
- Must be comfortable with client-centered approaches and who are familiar with the response-based approach (Dr. Allan Wade and Dr. Linda Coates) and Feedback Informed Treatment (Dr. Scott Miller)
- Commitment to understanding cultural humility, diversity and supporting equality of opportunities.
- Strong knowledge and linkage to external services and systems that are available for clients.
- Effective crisis management skills displayed by in depth exploration and by providing calm, clear, concise direction.
- Ability to work together in a team setting by being positive, professional and approachable.
- The ability to maintain professional boundaries with counselors and clients.
- The ability to be discreet and maintain confidentiality to safeguard the security of individuals and children experiencing family violence and abuse.
- Strong communication skills (oral and written) in English. A second language would be an asset.
- Strong critical thinking skills in complex situations that align with the policies and procedures.
- Strong planning and organizational skills.
- Proficient with Microsoft Office, client management databases, and Adobe.
- Keen attention to detail and strong work ethic.

**IMPORTANT DETAILS YOU NEED TO KNOW**
- A flexible work schedule is essential. Evening work may be required to meet the needs of clients.
- This position requires a valid driver’s license and use of a personal vehicle. Mileage will be reimbursed.
- Effective January 1, 2022 being fully vaccinated Covid-19 is a condition of employment.
- Ongoing training and development is a required condition of this position.
- A criminal records search and an intervention record check are conditions of employment.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.

Pay: From $27.39 per hour

Expected hours: 35 per week

Schedule:

- Monday to Friday

Work Location: In

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