Ecmhs - Community- Counsellor, Crisis I

2 months ago

Calgary, Canada Wood's Homes Full time

Wood's Homes is a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. Are you a passionate and dedicated individual interested in making a difference in the lives of children, young people and families? Are you committed to cultivating an inclusive culture that encourages, supports and celebrates diverse voices at every level? Then we want you to join the Wood's Homes team.
Wood's Homes is looking for two permanent full-time Crisis Counsellor I to join ECMHS.
Role Summary
Reporting to the Program Supervisor, the Crisis Counsellor demonstrates proficiency in the assessment and development of treatment plans related to individuals and families experiencing a crisis. The Crisis Counsellor represents Wood’s Homes to community professionals, the public, and to individuals and families. Duties and responsibilities may be performed autonomously and include immediate telephone response and timely mobile visits in the home and/or community. The Crisis Counsellor will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

**Responsibilities**:

- Ensures that all persons calling for crisis assistance receive prompt, professional, and effective services.
- Provides emergency face-to-face meetings in the home and/or in the community.
- When required, facilitates the admission of young people from the community to the Stabilization Program following accepted procedure.
- Supports other Wood’s Homes Programs by offering crisis support.
- Ensures that community professionals collaterally involved with a case are kept up to date about developments and are included in case planning with the permission of the family.
- Ensures that up to date information about community resources are available to families and young people.
- Reviews difficult cases through a consultation process with Program Management and other designated consultants.
- Ensures that information concerning services provided is accurately logged and tabulated.
- Assists with the collection of data to demonstrate program use and identify areas of community need.
- Is responsible for the overall maintenance of the workspace.
- Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
- Performs other duties as assigned.

**Qualifications**:

- Level I - Undergraduate degree in the Social Sciences.
- Level II - Masters degree in the Social Sciences.
- Two (2) to three (3) years of residential/community child and youth care experience and/or crisis work experience is preferable.
- Must have own transportation.
- Personal suitability.

We sincerely thank all applicants for their interest in this position; however, only those moving forward in the selection process will be contacted.

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