IT Support Technician
1 month ago
**Description**:
As a contracted member of the Information Systems team the Summer Student has many duties, including; maintaining the integrity of computer workstations and software, acting as a point of contact for employees who experience computer issues, and serving as a reference point for all IT related queries.
**Key Responsibilities**:
- Install and configure hardware and software components
- Repair or replace damaged hardware
- Upgrade systems to enable compatible software
- Install and upgrade antivirus software
- Perform tests on new hardware and software
- Define software, hardware and network requirements
- Troubleshoot hardware and software issues
- Familiar with a variety of the field's concepts, best practices, and procedures and relying on extensive experience and judgment to plan and accomplish goals.
- Ability to work productively and efficiently on multiple high-priority tasks with light supervision
- Create and maintain pertinent documentation for area of responsibility
- Actively participate in Information Systems maintenance windows and after-hours support
- Other duties as assigned
**Skills, Knowledge and Expertise**:
**Education**
- Bachelor's degree in computer science or engineering or related field, preferred
- 0-2 years of experience in a similar role
***
**Experience**
- Five (5) years of experience in a medium to large automotive, manufacturing environment
**Working Conditions**:
- Usually work in an office, plant and lab environment, but the mission of the organization may sometimes take them to non-standard workplaces
- Standard work week, but additionally will often work evening, weekends, and overtime hours to accommodate activities
- As a member of the Information Services team you will be required to work off-hours and/or after-hours in support of our manufacturing operations
- Carrying a company provided smartphone is a requirement of this position
**About CGT Canada**:
The Company serves fabricators as well as various industrial markets such as the pool liner, roofing, decking, containment, pond liner and stationery industries. It has manufacturing facilities in Cambridge, Ontario, Canada and in China. Canadian General-Tower Limited, formerly Canadian General Rubber Co. Ltd., is based in Cambridge, Ontario.
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