Residential Leasing Associate

3 weeks ago

Vancouver, Canada Warrington PCI Management Full time

Are you passionate about helping people find their perfect home? As a Residential Leasing Associate, you'll manage leasing and community events, engage with prospective and current tenants to achieve full occupancy, and provide first-class service. Join our team while making a positive impact on our residents' lives

A quick note about this role is that it is a 6-month contract role and with the possibility of extending up to 1 year. This role has a mix of commissions along with the annual base pay rate.

About Us:
Warrington PCI Management is the largest third-party commercial property manager in BC. With over 18 million square feet of office, retail, industrial, and residential properties under management, we're leading the way in property management.

Warrington Residential is the fastest growing division, set to double its portfolio within the next year, including notable residential communities like The Line at King George Hub, Yarrow, Aster and Kaslo at East Village, The Rise by Grosvenor, Marine Gateway and more.

We're passionate about creating real value for people and places, elevating the process, and building vibrant communities. Our people-first culture encourages personal and professional growth, making us a dynamic and exciting place to work. Join us and be part of something big

To learn more about this role, please read the full job description below:
**Residential Leasing Associate**

**Primary Purpose**

The primary purpose of the Residential Leasing Associateis to manage the marketing, leasing and community events for the residential rental portfolio. The Residential Leasing Associateis to actively engage with prospective and current tenants to ensure full occupancy and to provide a first-class service to our residents. This position will also assist in corporate marketing initiatives.

**Responsibilities**

The responsibilities of this position will include, but not be limited to, the following:
**Lease and Marketing Management**:

- Show and lease apartment suite(s) to prospective residents, completing the leasing process from inquiry to onboarding.
- Complete credit and reference checks of prospective tenants, ensuring tenancy agreements are fully completed and signed. Organize and save all paperwork electronically.
- Assist in developing marketing materials and advertising for the residential portfolio and corporate marketing. Manage corporate marketing through social media and other platforms.
- Maintain comprehensive knowledge of the property, including suite types, layouts, common areas, amenities, surrounding neighborhood, and value-added services.
- Develop and implement proactive communication and marketing strategies with the Property Manager. Provide feedback and recommendations for communication improvements.

**Leasing Administration and Reporting**:

- Facilitate the signing of all leases and related forms.
- Complete lease/renewal paperwork to company standards.
- Monitor all traffic entering CRM/Inbound Channels.
- Walk apartment units prior to showing and occupancy.
- Review leasing paperwork and monitor leasing workflow.
- Track and evaluate advertising and client traffic;
- Review marketing plans, leasing strategies, and advertising proposals.
- Maintain professional communication with residents and applicants.
- Report property issues, leasing objections, and potential liabilities to the Property Manager.
- Keep up to date on local market conditions and submit Weekly Market Survey.
- Ensure timely and accurate completion of all leasing documentation.

**Team and Stakeholder Management**:

- **Customer and Business Relations**:Collaborate with internal and external team members, including developers, clients, tenants, vendors, contractors, accounting, and administrative staff to ensure the efficient operation of the residential portfolio. Demonstrate professional, effective, proactive, and timely responses in all business matters. Execute service contracts and residential tenancy agreements as needed.
- **Tenant Relations**: Administer tenancy agreements fairly, providing sound and practical interpretation of the Residential Tenancy Act and Regulation of British Columbia. Maintain positive tenant relations through regular site visits, prompt responses to questions and concerns, written tenant notices, and other correspondence. Ensure proper procedures are followed when ending tenancies as provided for in the Act and Regulation.

Other duties as directed by the Director of Leasing, Leasing team, or the Residential Department as required.

**Qualifications**

To be successful in the Residential Leasing Associateposition, an individual must be committed to the ongoing demonstration and development of the following:
**Education and Experience**
- Degree or diploma in a related field, with a preference for a commerce or business-related major.
- Minimum two years related experience in residential leasing or residential property management. Hospitality or sales experience

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