Fresh Market Artisan

7 months ago

Toronto, Canada Eataly North America Full time

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

**Job Description**:
An Artisan has expertise on products and processes at a minimum of two retail stations at an Eataly. An Artisan shares knowledge about products and ingredients with guests and recommends products and portion sizes. Reports to the Fresh Market Manager.
- Assists the retail counters with daily operations and provides a steady presence on the floor, consistently interacting with guests, employees and vendors to ensure counters are running smoothly
- Stocks retail counters and display refrigerators neatly, accurately and in a timely manner
- Assists in stocking or transporting items to the proper location within the store
- Rotates products according to First In First Out (FIFO) standards
- Scheduled shifts may include handling guest payment and ensuring accurate accounting of all transactions, collections and disbursements. Verifies employee discounts, returns, exchanges and voids.
- Communicates any price or tag discrepancies to the Manager or Shift lead.
- Communicates any guest complaints or suggestions to the Manager or Shift Lead
- Weighs, labels, displays, sells and packages products per department standards and guest specifications
- Performs light cleaning duties such as sweeping, dusting and packaging disposal as needed
- Performs other duties as required or assigned

**Qualifications**:

- 2+ years of experience in food service
- Knowledge of steps of service
- Great communication and problem-solving skills
- Knowledge of Italian products

**Job Requirements**
- Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information
**Benefits and Perks**
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more

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