Peer Support Worker, Community Transition Team

6 months ago

Coquitlam, Canada PHSA Full time

**Peer Support Worker, Correction Health Services Patient Care Unit**

BC Mental Health & Substance Use Services

Coquitlam, BC

**What you’ll do**
- Provide non-clinical, one-on-one, peer-based support and guidance to clients before, during, and after they are released to the community, with the aim of supporting skills-building, empowerment and community reintegration. This includes brief support (1-3 months after release), active listening, client-centered and strengths-based approaches to client engagement.
- Assist with facilitating group and one-to-one meetings. Provide health, social, and resource information to clients, such as harm reduction information to reduce risk of overdose. Attend and support the facilitation of information sessions.
- Develop respectful relationships with clients and their support networks (i.e. families, friends and allies). Help clients and their support networks to make informed decisions. Create a non-judgmental environment by sharing own experiences and insights. Encourage and support clients to become active and involved in their own health.
- Assist clients and their support networks with finding appropriate health, social services and other resources as required, such as physicians, psychologists, psychiatrists, housing, employment, financial assistance, advocacy and support groups. Provide information on service providers; maintain up-to-date resource lists of community-based services providers; contact relevant organizations/businesses/services; and provide information on how to attain services and assistance with accessing services.
- Provide advocacy and practical services to clients by performing duties such as informing clients and their support networks of their rights to services, assisting clients in completing forms and letters (i.e. income assistance, disability assistance, housing), notifying designated supervisor of systemic advocacy issues, and receiving/documenting complaints and ideas for improved service.
- Actively participate in on-going service development and quality improvement by attending meetings, engaging in team discussions, and providing input to goal setting, problem solving, conflict resolution and collaboration.
- Support the development and distribution of resource materials for clients, such as brochures, flyers, and web-based information, from a lived experience perspective by providing verbal and written feedback, utilizing word-processing software, printing documentation when requested, and sharing resources.
- Participate in committees, community and task groups, interdisciplinary rounds, and CTT initiatives by providing input from a peer perspective to promote optimal support for clients and advocating for the goals and objectives of the CTT program.
- Perform other related duties as assigned.

**What you bring**

**Qualifications**:

- Graduation from a recognized Social Services Worker certificate program or an equivalent combination of education, training and experience. Lived experience with incarceration, substance use issues and/or mental health needs, and accessing support/treatment services.

Skills & Knowledge
- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, t

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