Transition House Support Worker

4 months ago

Port Coquitlam, Canada Tri-City Transitions Society Full time

**Tri-City Transitions Society -Breaking the cycles of abuse-**

**Position**: Transition House Support Worker
- Permanent
- FT-Union-Evening
**Shift schedule**:Wednesday, Thursday, Friday, and Saturday 3:00-11:45 pm
**Grid Level**: 10
**Hours per week**: 35
**Wage rate**:$25.95 to $29.76
**Department**:Transition House Program
**Reports to**: Program Manager
**Closing Date**:Until filled

**Position Summary**:
All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals, and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and, procedures specific to the program including community resources. The role of the Transition House Support worker falls into three general categories.
- Direct Client Service Delivery
- Household Maintenance
- Program Administration

**Direct Client Service Delivery**
- Model personal accountability, responsibility, inclusion, boundary setting and initiative.
- Demonstrate safety practices, problem solving, crisis intervention skills, critical
thinking, and active listening.
- Engage with clients from a trauma-informed perspective.
- Orient new residents to the program/agency services and expectations.
- Complete a Domestic Violence Risk Assessment with client.
- Assist clients in the development of a Personal Service Plan and Safety Plan
- Assist clients in the development of a Personal Budget
- Assist clients in developing/maintaining good hygiene, nutritional and household
management practices.
- Assist clients in developing strategies to overcome barriers to independence,
resiliency, and autonomy - personal, housing, legal, financial, physical/health,
educational.
- Present clients with researched information to increase client's ability to make an
informed choice.
- Where required seek collaborative service opportunities both intra and inter
- agency to assist clients.
- When appropriate and in accordance with the Personal Service Plan, facilitate
referrals to community resources.
- Participates in integrated case management meetings as required.

**Household Maintenance**:

- Role model maintaining the facility as safe, clean, and hygienic.
- Responsible for ensuring home management tasks are completed in a timely and
consistent manner.
- Ensure bedrooms are thoroughly cleaned prior to assigning a new resident.
- Maintain household laundry.
- Clean and maintain common living areas.
- Completes rotational cleaning duties as assigned.
- Monitor and ensure adequate supplies, including food, linens, and household
cleaning supplies are maintained.

**Prog ram Administration**:

- Screen potential clients for suitability.
- Respond to crisis calls by providing support and/or information.
- Maintain accurate records - logs, statistics, client files, schedules.
- Liaise with related professionals and community partners.
- Performs other related Agency duties as directed by Program Manager
Education, Training and Experience. A college diploma from a recognized institute with emphasis on social services.
- Specialized training in violence/trauma in the family from a recognized program.
- A minimum of one-year direct experience working with women and children who
have experienced violence, or an equivalent combination of education, training, and
experience.
- A current specified First Aid Certificate.

**Job Skills and Abilities**:

- Knowledge and understanding of the cycle of violence.
- Knowledge and understanding of the dynamics of functional families.
- Knowledge of ancillary systems involved in domestic violence; legal system,
community advocates, applicable legislation, practices, and policies of MCFD.
- Demonstrated non-judgmental compassion, empathy, and perspectives.
- Well-developed ability to communicate effectively both orally and in writing.
- Strong organizational and time management skills.
- Well-developed critical thinking skills.
- Ability to assess needs, strengths and challenges in self and others.
- Well-developed decision-making skills.
- Ability to work with minimum supervision while working in a team setting.
- Ability to work on your own.
- Knowledge of the local resources.

**Additional Information**:

- Proficiency in English is required.
- Criminal Record Check required.
- Valid CPR certificate - including Children's First Aid is required.
- This position requires you to work in a stressful environment, often dealing with
clients in crisis, who are or have experienced physical, sexual, and emotional abuse.
- We use an agency-wide recording and data computer program. -This position will require union membership.

Pay: $25.95-$29.76 per hour

Expected hours: 35 per week

Schedule:

- Evening shift

**Education**:

- DCS / DEC (preferred)

Work Location: In

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