New College Program Administrator

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:06/29/2023
**Req ID**: 32454
**Faculty/Division**: Faculty of Arts and Science
**Department**: New College
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00010673

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacyof innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
The Program Administrator is a critical member of the team that oversees the administrative functions of the New College undergraduate programs. The Program Administrator promotes a welcoming environment when advising faculty, staff, and both current and prospective students on a wide-range of academic guidelines and procedures. The incumbent will also be responsible forcoordinating course schedules and timetables, room booking, examinations and the submission of final grades. In addition, the Program Administrator will help ensure the smooth operations of the Programs Office, and will be responsible for preparing a rang of reports, administering office procedures and maintaining relevant records.

**Your responsibilities will include**:

- Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
- Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
- Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and/or stipend instructors.
- Developing and maintaining procedures for administration of examinations
- Preparing and disseminating course timetables
- Determining logístical details required for the execution of admissions processes
- Collating and organizing data for various reports

**Essential Qualifications**:

- Bachelor’s degree in a relevant discipline, or an acceptable equivalent combination of education and experience.
- Minimum four (4) years’ of recent and related academic counselling and student service program administration in a university setting, preferably in the Faculty of Arts and Science.
- Experience and sound knowledge of best practices in advising and student services.
- Experience working with and advising international students and students from diverse backgrounds.
- Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook).
- Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
- Excellent oral and written communication, presentation, and interpersonal skills.
- Demonstrated time-management skills with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail.
- Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.
- Knowledge and understanding of equity, diversity, and inclusion.

**Assets (Nonessential)**:

- Experience working with Faculty of Arts and Science curriculum offerings and regulations.
- Knowledge of the University of Toronto College System.
- Experience administering requirements of Collective Agreements, in particular CUPE 3902, Unit 1 and Unit 3.

**To be successful in this role you will be**:

- Honest
- Perceptive
- Possess a positive attitude
- Resourceful

**This is a term position ending in June 2024.**

**This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the **University of Toronto’s Alternative Work Arrangements Guideline**.**

**Closing Date**: 07/12/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Term
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services

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