2slgbtqia+ Youth Program Worker

3 weeks ago

Toronto, Canada Friends of Ruby Full time

**Youth Program Worker**

**Friends of Ruby**

Friends of Ruby is dedicated to the progressive well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing.

Friends of Ruby operates a Youth Centre and a Transitional Home. The Centre provides access to barrier free counselling, therapeutic groups, case management and a drop-in space with hot meals, community, and youth programming.

Friends of Ruby recognizes that a diverse work force is critical to accomplishing our mission. Our goal is to work with talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives.

Friends of Ruby is dedicated to 2SLGBTQIA+ youth and prioritizes support for those that are Black, Indigenous and from other racialized and vulnerable communities in our services and programs. It is important that staff understands and relates through personal and professional experiences with the unique experiences of the youth we serve.

We suggest applicants introduce themselves, their stories and lived experiences in their cover letter to their level of comfort.

**Position Summary**

We are looking for a member of the 2SLGBTQIA+ community to be our next Youth Program Worker and support the Organization's efforts towards providing progressive support to 2SLGBTQIA+ youth in our Youth Services Centre in Downtown Toronto.

Applicants are required to work in person with youth and be available to work at a flexible schedule to accommodate the needs of the Drop In, including working evenings.

The Youth Program Worker will provide supports in our drop-in by interacting and facilitating respectful communication among the participants and responding to escalating situations when needed. The Youth Program Worker develops, implements, and coordinates service delivery through engagement activities for 2SLGBTQIA+ youth, both individually through service plans and within a group setting. They will also support and help with our daily food program, perform reception duties, set up the space before groups, clean up after groups, do purchasing when required, complete outreach and community engagement, and ensure covid-19 protocols are in place and being followed to ensure the drop-in space runs in a safe and organized way.

The Youth Program Workers combine lived experience, active listening, and engagement skills to offer youth-centered and trauma-informed supportive counselling, co-facilitating groups, and short-terM/Follow-up case management where applicable.

**Tasks and Responsibilities**

Utilizing strengths-based, trauma-informed, harm reduction approaches, the Youth Program Worker will:

- Assess participant needs, research resources and options for participants, follow up informally with participants working on short-term goal plans.
- Welcome and orient youth to Friends of Ruby in an approachable, non-judgmental way, and maintain a safe, welcoming, organized, and calming space.
- Plan and facilitate individual and group programs and activities that support holistic wellness and are culturally relevant; implementing a harm-reduction approach to all services offered.
- Coordinate and increase access to basic needs including food, hygiene items, clothing, etc.
- Support youth directly with needs including housing, employment, education, food security and cultural connections.
- Provide crisis intervention when necessary and follow up with youth.
- Develop, plan, and execute programs/services that meet the needs of youth both in person and online.
- Network, complete outreach, and work alongside community partners to meet the needs of youth.
- Monitor and carry out daily maintenance of the drop-in space such as ensuring infection-control and appropriate health and safety standards are met.
- Ensure youth voices are embedded in the development and operations of our programs.
- Respond to the changing needs and demands of young people by coordinating and implementing new programming.
- Work as part of the Youth Services team to reduce barriers and increase access to services.
- Provide skill development groups and workshops for 2SLGBTQIA+ youth that address issues including settlement, wellness, community, life skills, pre
- employment, communication, and other related skill development areas and provide one on one support to youth as required.
- Create and implement a schedule of activities in response to individual need and emerging community issues as identified.
- Organize and participate in public education seminars, workshops, groups and training for youth, parents and service providers based in relevant and current research.
- Respond to and/or inform the Youth Services Manager at the earliest point regarding potential safety or escalation concerns.
- Support volunteers and students in providing direct, positive, affirming, and inclusive support that can help to increase participant self-esteem, confidence, and social connections.
- Preparation, set u

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