2slgbtqia+ Program Manager

6 months ago

Toronto, Canada Friends of Ruby Full time

**Friends of Ruby (FoR)** is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. FoR offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a drop-in space with hot meals, community, and comprehensive programming. The Home provides transitional and emergency housing, as well as mental health and life-skills to support youth moving towards independent living.

FoR recognizes that a diverse work force is critical to accomplishing our mission. Our goal is to attract and develop highly talented individuals from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We strongly encourage applicants from the 2SLGBTQIA+ and BIPOC communities, and diverse backgrounds that meet the requirements of the role. We welcome applicants to introduce themselves, their stories and lived experiences in their cover letter to the degree they are comfortable with.

**Why Work at Friends of Ruby?**
- A safe space to show up authentically through our workplace culture of diversity, equity, inclusion, and belonging.
- Gain professional and personal development through an engaging and supportive work environment.
- Create positive impact while serving and working alongside the 2SLGBTQIA+ community.
- Establish meaningful connections and expand your network in the non-profit sector.
- Produce projects and outcomes that motivate, inspire, and drive you.

**Position Summary**

The Friends of Ruby Program Manager reports to the Director Mental Health & Youth Services and is responsible for working collaboratively with youth, staff, management and partners to create, evaluate and support the delivery of high-quality programming across all functions of the agency including at our transitional home and our drop in space.

**Main Duties & Responsibilities**
- Management (design, delivery, budget administration) of all youth programs within the Friends of Ruby scope. Specific programs include but are not limited to: Education and Employment, Housing Programming, etc.
- Facilitate, develop, and train staff in the delivery of high-quality, engaging programing. Including content, resources, and tools for facilitation.
- Liaise with stakeholders, internal and external including youth, speakers, chaperones, community members, corporate sponsors, and public partners.
- Collaborate with the other managers to implement evaluation components into all programming.
- Complete measurement and evaluation of youth programs and report on the impact.
- Support other departments (e.g., Marketing and Communications) to report on youth programs, and advise on opportunities to engage youth members, corporate partners, or funders in programming, where appropriate.
- Report to various Directors on budgets associated with related programs and deliverables.
- Carry out other duties as determined from time to time by the Director of Strategic Initiatives and Programs.
- Represent Friends of Ruby in a positive light to internal and external opportunities.

**Qualifications and Skills**
- Master’s degree in Social Work, Public Health, Education or a combination of education and experience in these fields is preferred.
- 3-5 years’ experience and a strong background in 2SLGBTQIA+ educational and/or experiential learning.
- Demonstrated familiarity with youth engagement, community service, volunteerism, experiential education, and positive youth development approaches to programming.
- Strong facilitation skills and experience developing and delivering programming, training, and events for youth, front line and administrative/management staff.
- Confidence in creating, supporting, and facilitating programming and events.
- Proven organizational, planning, time management, and goal-setting skills.
- Demonstrated ability to coordinate projects with multiple priorities on time and within budget.
- Demonstrated leadership in working as a leader and collaboratively as a team member.
- Professional, objective, and ethical approach.
- Knowledge and understanding of evaluation and outcomes measurement.
- Ability to work well under pressure and to meet competing deadlines.
- Strong interpersonal, verbal, and written communication skills.
- Proficient in the use of digital/virtual communications technology, and ability to create engaging, interactive programming.
- Ability to adjust and adapt to ever‐changing needs and work efficiently with a high degree of personal initiative.

**Additional Requirements**
- Satisfactory clearance under the Police Background Check.
- Must be qualified to legally work in Canada.
- Willing to work onsite at our Friends of Ruby office located in downtown Toronto.
- Willing to work a flexible schedule to accommodate the needs of the organization, working evenings on occasions.
- Ability to travel

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