Operations Audits and Controls Administrator

6 months ago

Etobicoke, Canada Woodbine Entertainment Full time

**JOB SUMMARY**:
As an administrator in the Operations Administration Planning and Analysis team, you, our Operations Audits and Controls Administrator, will be responsible for all audits related to operations, provide support to departmental managers related to systems work, preventative maintenance and other tasks as needed, and assist with ongoing projects. You will maintain a mindset of continuous improvement, in collaboration with other departments, to ensure all practices are efficient and standardized across all operations departments. You will work with the Operations Administration Planning and Analysis team to establish a collaborative working environment, ongoing cross training among team members and ensure well documented procedures. This will lead to increased internal customer satisfaction through clarity of processes, improved data and reporting, and better business decision making.

**KEY RESPONSIBILITIES**:

- Complete daily audits for Food and Beverage, Gift Shop, Cash Advance, Lottery, Programs and Teller Shortages for both Woodbine and Mohawk Park sites.
- Co-ordinate all related paperwork for the various audits and ensure the appropriate Finance employees receive the completed audits on time and in line with month end deadlines.
- Calculate employee daily dollar overages/shortages, record them in the tracking log and provide the details to the respective managers to follow up for collection.
- Ensure weekly Food and Beverage gratuities are properly calculated and uploaded into Kronos Dimensions (Payroll system) on time for weekly payroll processing.
- Provide support with month end Food and Beverage inventory for Woodbine and Mohawk Park.
- Provide support to departmental managers related to systems work, co-ordinating vendors for maintenance calls and other tasks as needed.
- Assist the Operations Planning Analysis and Controls Manager with ongoing projects as needed.
- Cross train with other team members in the Operations Administration Planning and Analysis group to ensure overall understanding of all areas of the team, how your role integrates within the team and create redundancy of knowledge.
- Lead by example to exhibit, encourage and motivate WEG’s Values and Beliefs.

**JOB SPECIFICATIONS**:
**Knowledge**
- Working knowledge in MS Office (Excel, Word), payroll systems (preferably Kronos Dimensions)
- Working knowledge of accounting as it applies to the daily reconciliation audit work
- Working knowledge of point of sales systems (Volante)

**Skills**
- Excellent communication, interpersonal and organizational skills required to interact with various levels of management within Operations and supporting departments such as People Experience, Information Technology, and Finance
- Ability to multi-task and adhere to deadlines in a fast-paced environment with limited supervision
- Ability to independently problem solve and know when to seek advice and input

**Education and Experience**
- University or college degree/diploma in a field related to Business Administration, Finance and/or the equivalent in education and experience.
- Minimum of two (2) years experience in roles that provide support to multiple departments and collaborates cross-functionally with other team members
- Experience working in a highly collaborative team to ensure independent and team success

**Working Conditions**
- Exposure to all areas of the facility with regular standing and walking required.
- May have to work flexible hours that includes some evenings and weekends due to operational, business and project demands.

**Diversity, Equity, Inclusion and Belonging**

***

**Be Yourself.**

***

**We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.

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