Communications Specialist

1 month ago

North York, Canada Insurance Bureau of Canada Full time

_About IBC: _

Insurance Bureau of Canada (IBC) is the national industry association representing Canada’s private home, auto and business insurers. Our member companies represent the vast majority of the property and casualty (P&C) insurance market in Canada. Since 1964, we have been championing issues that directly affect Canadians and the property and casualty insurance industry.

Reporting to the Manager, HCAI Change Management & Communications, The Communication Specialist will be responsible for the planning, execution communication initiatives for users of the HCAI system.

**Responsibilities**:

- Strategically plan and execute communication initiatives for users of the HCAI system, including those related to release management, business changes and improved user experiences
- Draft, produce and edit educational content, announcements, videos and other product artifacts
- Assist in the development of presentation materials and facilitate learning sessions and customer engagement sessions as required
- Review feedback in regards to training programs, educational website, and inquiries received to identify training gaps and opportunities
- Ensure consistency in branding and style

**Qualifications**:

- Minimum of a Bachelor's Degree in journalism, communications or public relations
- Excellent writing skills and demonstrated ability to write and edit/proof read communication content
- Presentation, listening and problem solving skills
- Excellent customer relations and service skills
- Proficiency in Microsoft Office (excellence in PowerPoint preferred)
- Excellent time management and task orientation skills—the ability to act on own initiative to follow through on activities unsupervised
- Experience working in a team environment
- IBC is committed to providing reasonable accommodations for people with disabilities. Applicants need to make their needs known in advance. This position qualifies under the Employee Referral Program._
- IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others._

**Job Type**: Fixed term contract
Contract length: 12 months

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- public relations: 1 year (preferred)

Work Location: Hybrid remote in North York, ON

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