![The Corporation of the City of Brantford](https://media.trabajo.org/img/noimg.jpg)
Billing and Collections Representative
1 week ago
Billing & Collections Representative (Part-time Contract - Up to 16 Months) - Job ID #2183
**Status / Job Type**: Contract Part Time
**Commission**:Corporate Services
**Department**:Finance
**Union Affiliation**:NON-UNION - PART TIME
**Number of Openings**:1
**Rate of Pay**: $29.07 to $36.34
**Benefits Entitlement**:No
**Hours of Work**:Up to 24 hours Hours Per Week
**Posting Date (4:30 pm)**:Oct 17, 2024
**Job ID #**:2183
**Closing Date (4:30 pm)**: Oct 31, 2024
**Position Summary**
Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service areas. We invite you to join our #TeamBrantford corporate culture with many progressive initiatives, including our hybrid work environment (within 200 km of the City of Brantford boundary). The City is committed to the professional development of our staff and invite you to come, grow with us
The Billing and Collections Representative will answer telephone calls from customers, assessing their requirements documenting accurate information using a high level of communication and problem solving skills. Other duties include but are not limited to setting up accounts, orchestrating the proper and safe installation and removal of services, assisting in billing and collection of water accounts including disconnection of water services, reconciles the Canada Post invoice with our records and processes the payment to Canada Post and prepare daily balancing sheet to ensure that payments posted in CIS matches payments recorded as going to the bank daily. The Billing and Collections Representative is required to work between the hours of 8:30 am to 4:30 pm Monday to Friday.
**Qualifications**
- Successful completion a of Grade 12 or equivalent plus a one-year community college certificate in Business Administration or equivalent.
- Two (2) to three (3) years' experience in customer service answering calls in a call center environment with a utility company including hydro, gas or cable is required.
- Two (2) to three (3) years' experience in billing and collection for a utility company including hydro gas or cable is required.
- Excellent customer service and communication skills are required.
- Ability to perform multiple tasks and remain organized while dealing with customers.
- Knowledge of Excel and Word.
Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process.
**Job Types**: Part-time, Fixed term contract
Contract length: 16 months
Pay: $29.07-$36.34 per hour
Expected hours: No more than 24 per week
Work Location: In person
Application deadline: 2024-10-31
-
Brantford, Canada The City of Brantford Full timePosition Summary Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full...
-
Collection Agent
1 week ago
Brantford, Canada Kingston Data and Credit Full timeHave you worked in a call center, in telemarketing, customer service, or in a payday loan store and want to have a job opportunity to manage yourself, be involved in project management, and have a voice in how your company runs? Want a pension after six months? Want to be able to flex your schedule to suit your needs? We are looking for someone to join our...
-
Collection Agent
4 weeks ago
Brantford, Canada Kingston Data and Credit Full timeHave you worked in a call center, in telemarketing, customer service, or in a payday loan store and want to have a job opportunity to manage yourself, be involved in project management, and have a voice in how your company runs? Want a pension after six months? Want to be able to flex your schedule to suit your needs? We are looking for someone to join our...
-
Customer Service Representative Ii
2 weeks ago
Brantford, Canada The MEARIE Group Full time**Customer Service Representative II** GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and...
-
Patient Service Representative
2 weeks ago
Brantford, Canada Canamerica Imaging Full timePatient Services Representative Summary: A patient service representative (PSR) answers patient inquiries about billing, policies and available services. A PSR also acts as a liaison between patients and insurance companies, and facilitates communication between patients and doctors, medical staff and administrative staff, and is responsible for the...
-
Billing Clerk
2 weeks ago
Brantford, Canada TexTrail Canada Full time**WHO WE ARE!** TexTrail is the leader in the field of trailer parts and the largest distributor in North America. TexTrail, a subsidiary of the international DexKo Global Company, has over 30 distribution locations throughout the United States and Canada. Our locations include branches, distribution centers and tire and wheel assemblies. We distribute...
-
Analyst Collections
2 weeks ago
Brantford, Canada Enbridge Full time**Posting End Date**: December 22, 2024 **Employee Type**: Regular-Full time **Union/Non**: This is a non-union position At Enbridge, we embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages...
-
Brantford, Canada Enbridge Full time**Posting End Date**: September 25, 2024 **Employee Type**: Temporary (Fixed Term)-Full time **Union/Non**: This is a unionized position **Bargaining Unit/ Local**:Unifor Local 8833 Brantford Call Centre Office **Primary Location**:Brantford, ON **Rate Classification/Pay Range**:Grade 7, $38.34 per hour **Number of Available Positions**:Five (5) Temporary...
-
Service Customer Care Representative
3 weeks ago
Brantford, Canada Crown Lift Trucks Full timeWe are currently hiring a Service Customer Care representative to join our growing team! Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering...
-
Financial Services Representative
23 hours ago
Brantford, Ontario, Canada Firstontario Credit Union Limited Full time**Company Overview:**FirstOntario Credit Union Limited is a financial institution committed to providing exceptional member services. Our team is dedicated to delivering personalized support, ensuring our members feel valued and empowered to achieve their financial goals.**Job Description:Sales: As a Member Service Representative, you will be responsible for...
-
Bilingual Customer Service Representative
4 weeks ago
Brantford, Canada Cowan Insurance Group Full timeThe **Bilingual** **Customer Service Representative**, reporting directly to the Manger, Client Partnerships, will be responsible for providing service excellence to our Personal Plan Administration (PPA), department clients. Daily contact with both plan sponsors as well as their plan members will include the following; **What you will do**: - Enrolment of...
-
Customer Service Representative
4 weeks ago
Brantford, Canada Culligan Water of Canada Full timeCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our BRANTFORD location as a Customer Service Representative!** The Customer Service Rep is...
-
Customer Service Representative
4 weeks ago
Brantford, Canada Culligan Water of Canada Full timeCulligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our BRANTFORD location as a Customer Service Representative!** The Customer Service Rep is...
-
Bilingual Customer Service Representative
3 weeks ago
Brantford, Canada Cowan Insurance Group Full timeYou are a highly **effective communicator**! You are **organized** and your **attention to detail** is outstanding! You love the idea of working in a **dynamic** and **fast paced environment**! You get satisfaction from providing solutions to clients and colleagues! If this sounds like you, then we’d love to hear from you! **What’s the ask?** The...
-
Member Account Representative
2 weeks ago
Brantford, Canada World Gym Brantford Full time**Job Summary**: **Key Responsibilities**: - **Account Management**: - Approve and process new memberships, ensuring all necessary information, billing details, and fitness assessments are properly documented. - Monitor daily reports from MTS, identifying and rectifying declined payments by promptly contacting members. - Process member requests and follow...
-
Patient Care Representative
2 weeks ago
Brantford, Canada MyHealth Centre Full timePatient Care Representative **Smart, organized, friendly, articulate, compassionateDo these words describe you?** MyHealth Centre is looking for a qualified Patient Care Representative to join our growing team of healthcare professionals! You will be responsible for the patient flow of our diagnostic health facility, including reception and clerical duties,...
-
Customer Service Representative
3 weeks ago
Brantford, Canada Copeland Full time**Principle Responsibilities**: - Ensure an accurate approach to data entry; purchase orders, returns, warranty, invoicing, credits. - Manage customer orders across multiple sales platforms. - Respond quickly, professionally, and accurately to customer inquiries regarding products, pricing, and availability, - Escalate inquiries/issues/opportunities when...
-
Building Representative
4 weeks ago
Brantford, Canada Greenwin Corp. Full time**Summary**:Building Representatives are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect rent payments, maintain cleanliness, general maintenance, and lease apartments as...
-
Operations Coordinator
2 weeks ago
Brantford, Canada Bartels Environmental Services Inc. Full time**_This position reports to our head office in Ancaster_** **JOB SUMMARY** Reporting to the Operations Manager, the Operations Coordinator works to ensure the efficient scheduling and coordination of the operations team to meet and exceed the customers expectations. **KEY RESPONSIBITLIES** - Responsible to exemplify the company’s core values through all...
-
Customer Service Representative
2 weeks ago
Brantford, Canada Koolatron Corporation Full timeKoolatron is looking to add an entry-levelcustomer service representative to our team. **We have an opening for a full-time customer service representative as well as a part-time position with flexible daytime hours** **Key Responsibilities**: - Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem,...