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Dental Administrative Assistant
1 week ago
Our well-established Ottawa dental office is seeking an administrative assistant to join our amazing team. Our team prides itself on creating meaningful and strong relationships with our patients while focusing on providing exceptional and high-quality patient
- centered care.
Dental Administrative duties include:
- Greeting, screening, registering patients and assisting them to complete all necessary forms and documentation,
- Assisting in the management and optimization of patient scheduling and treatment coordination, by scheduling, confirming and filling in cancellations as needed,
- Managing patient flow including check-in, intake and the processing of patient payments, insurance claims and predeterminations,
- Overseeing preparation of predeterminations and estimates,
- Dispatching lab work and managing specialist referral process appropriately,
- Collecting and processing payment transactions, dental claims and reconciling card transactions and day-end reports,
- Maintaining a professional reception area, and
- Support duties as needed.
**Requirements**:
- General education degree or high school diploma.
- Excellent communication skills including verbal and written. Must have excellent English language proficiency, additional spoken or written languages are an asset.
- Excellent manners, outstanding customer service and judgment skills when speaking to patients and dealing with confidential information.
- Strong technical skills and confidence with using/learning computer systems and programs. Experience with dental software (Cleardent) is an asset.
- Team player, but also strong independent worker, who is easy to get along with and has a friendly and approachable attitude toward all coworkers and patients.
- Flexibility and adaptability in a fast-paced environment, with excellent organization and time-management skills.
- Positive attitude and ongoing pursuit of increasing and improving individual and office performance and productivity goals.
- Knowledge of dental procedures, terminology and insurance are an asset.
- A long-term commitment to our office
Full
- time position Monday
- Thursday, no evenings or weekends. Approximately 30 hours per week
Initial wage will be determined by previous education and work experience.
**Job Types**: Full-time, Permanent
**Salary**: From $20.00 per hour
**Benefits**:
- Dental care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Ottawa, ON K1G 4K1: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Shift availability:
- Day Shift (required)
Work Location: In person
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