Trade and Distribution Manager

2 weeks ago

Ottawa, Canada CSL Behring Full time

As the Manager of Trade and Distribution (T&D,) you will report to the Head of Business Unit, CSL Vifor Canada

You will build and lead the T&D channel strategy for Vifor products for trade customers during prep-for-launch, launch, and post-launch phases in Canada. Lead and manage inbound and outbound logístical operations including inventory management, warehousing, and transportation via a 3PL to ensure sufficient supply of goods and products (supply chain.) This position involves you working closely with other members of the commercial team, including marketing, and business analytics, as well as other cross-functional partners including manufacturing/supply chain, finance, QA, and legal.

**Responsibilities**:
Lead wholesaler channel strategy and build relationships with key customers.

Lead wholesaler Customer Relations by responding to customer enquiries, sending communications, and managing issues as they arise. Liaise with Wholesalers and GPOs (group purchasing organizations) regarding orders, shipments, returns and address ad hoc issues. Attend Trade Conferences.

Work with the cross-functional team, develop contracting strategies & agreements. Provide agreement oversight with third party distributors and ensure that all terms and conditions are met and respected throughout the duration of the agreement.

Manage all logistics matters with Third Party Logistics (3PL) for Vifor products specifically (set-up, implementation, and day-to-day management of all direct purchase customers with monitoring of shipments and inventory). Coordinate schedules for shipping and receiving inventory to control the flow of goods. Ensure that a high service level is provided by the 3PL.

Analyze and provide a monthly sales recap that identifies trends, confirms pricing, and recaps return costs and trends.

Manage comprehensive internal import controls to ensure compliance with regulatory agencies.

Responsible for order entry, billing, chargebacks, and shipments. Liaise with internal Order to Cash Team to ensure seamless process and clear communication.

Supported by the Business Technology team, ensure proper EDI set-up and functioning with all wholesalers.

Periodic review of return data from wholesalers and verify that returns meet the returned goods policy and at the correct acquisition WAC (wholesale acquisition) price.

Compile channel fee data and monthly market share per NDC to create the channel fee report for finance so that we can complete the monthly government pricing report.

Communicate to internal and external customers concerning product availability & delivery dates.

In collaboration with Data Analytics Manager, lead the demand/supply planning for Vifor products.

Act as a backup for the CSL Behring Canada Operations Team

Qualifications:

- BA/BS required.
- 5+ years of working in the pharma/biotech space, with experience including:

- Canadian Trade/channel strategy experience - specifically setting channel strategy and pulling through contracts.
- 3+ years’ experience with Contract Development and Negotiation
- Managing vendors - independent consultants
- Able to travel 10-20%

En tant que gestionnaire du commerce et de la distribution (T&D), vous relèverez du chef de l'unité commerciale, CSL Vifor Canada.

Vous élaborerez et dirigerez la stratégie du canal T&D pour les produits Vifor destinés aux clients commerciaux pendant les phases de préparation au lancement, de lancement et de post-lancement au Canada. Vous dirigerez et gérez les opérations logistiques entrantes et sortantes, y compris la gestion des stocks, l'entreposage et le transport par l'intermédiaire d'un 3PL afin d'assurer un approvisionnement suffisant en biens et produits (chaîne d'approvisionnement). Ce poste vous amènera à travailler en étroite collaboration avec d'autres membres de l'équipe commerciale, y compris le marketing et l'analyse commerciale, ainsi qu'avec d'autres partenaires interfonctionnels, y compris la fabrication/chaîne d'approvisionnement, les finances, l'assurance de la qualité et le service juridique.

Responsabilités:
Diriger la stratégie du canal des grossistes et établir des relations avec les clients clés.

Diriger les relations avec les clients des grossistes en répondant aux demandes des clients, en envoyant des communications et en gérant les problèmes au fur et à mesure qu'ils surviennent. Assurer la liaison avec les grossistes et les GPO (groupements d'achat) en ce qui concerne les commandes, les expéditions, les retours et traiter les questions ad hoc. Participer à des conférences commerciales.

En collaboration avec l'équipe interfonctionnelle, élaborer des stratégies et des accords contractuels. Superviser les accords avec les distributeurs tiers et veiller à ce que toutes les conditions soient respectées pendant toute la durée de l'accord.

Gérer toutes les questions logistiques avec la logistique de tiers (3PL) pour les produits Vifor en particulier (mise en place, mise en œuvre et gestion quotid

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