Administrative Support Iv

2 weeks ago


Edmonton, Canada Alberta Health Services Full time

**Your Opportunity**:
Reporting to the Team Lead, the Benefits/LOA Assistant is a specialize role in a high volume, complex environment where they are responsible for providing end-to-end administrative support to the benefits processes for Covenant Health employees. The Benefits/LOA Assistant performs independent, moderately complex work including changes affecting benefit enrollments, life claims, terminations, processing Leave of Absences and Return from Leaves, reconciliation of benefit premiums as required, follow the terms of many collective agreements regarding benefit eligibility and coverage and work on resolutions for more complex inquiries. The Benefits/LOA Assistant will respond to customer queries via ServiceNow as required.

**Description**:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: HR Shared Services
- Primary Location: Seventh Street Plaza
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 25-AUG-2023
- Employee Class: Regular Full Time
- Date Available: 18-SEP-2023
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Some post-secondary education.

**Additional Required Qualifications**:
Diploma or Degree in Human Resources is required. An equivalent combination of education and experience may be considered. Minimum of 3 years’ experience in an HR Environment. Must have strong comprehension of the English language and must be able to articulate to clients. Proficient in the use of MS Word and Excel. Ability to function independently in a high demand, multi-tasking environment. Experience working with multi-union environments.

**Preferred Qualifications**:
Direct Peoplesoft experience is considered an asset. Experience in a multi-unionized environment and knowledge of Covenant Collective Agreements.



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