Sales & Operations Manager

4 days ago

Ottawa, Canada Titan Building Products Full time

Your interest in Titan Building Products has come at an exciting time in our history as we continue to expand our business across the US and Canada while fulfilling our mission of enabling people of any skill level build like a pro and providing pros with product solutions that simplify their work and delight their customers.

**Join us as our Sales & Operations Manager**

**In this position, you will**:

- Provide leadership, motivation, direction, and cultivate our company culture to your team.
- Work closely with the founder of the company and the other senior manager to plan, develop and execute the growth strategies for the company.
- Be enthusiastic about working for a rapidly growing, classic bootstrapped entrepreneurial company

**B2B Sales**
- Implement PIM software and pricing strategy
- Maintain and develop relationships with Titan Sales Representatives
- Run season buying programs to increase revenue
- Use QuickBooks effectively to generate report for AP/AR staff
- Organize materials and logistics for trade shows as needed

**B2C Sales**
- Maintain and develop relationships with 3rd party sellers
- Oversee the processing of all B2C orders
- Maintain and improve online product listings through PIM implementation, and work with eCommerce assistant to implement necessary changes
- Answer customer questions as necessary

**Planning & Forecasting**
- Periodically review costs to ensure profits are secure
- Review sales streams to compare profitability
- Forecast sales to communicate inventory needs to Warehouse & Inventory Manager

**Titan & eCommerce Brand Development**
- Contribute to the improvements being made by our Web Marketing contractors
- Understand how our KEAP CRM (customer relations management) software and campaigns work
- Oversee new Brand Ambassador relationships/Influencer campaigns

**Work with us and you'll enjoy**:

- Full-Time 37.5-40 hours /week schedule
- 100% paid training
- Group benefits package
- Opportunities for advancement and professional development
- A high school, college or equivalent administration or marketing experience.
- Maturity, discernment and the ability to lead and manage other co-workers.
- Proactive, team player attitude and can maintain a calm and positive attitude within a multifaceted fast-paced atmosphere.
- Excellent listening & communication skills, both written and verbal.
- Basic technical and computer skills such as Excel, Word or other eCommerce apps, inventory databases, EDI (electronic data interchange) systems or have an aptitude for learning.
- Knowledge of the construction industry is an asset.
- Prior experience working for large stores like Home Depot, Lowes, Rona, Home Hardware, Canadian Tire or similar type environment is an asset.
- A proficiency in French is an asset.

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$35.00 per hour

Expected hours: 37.5 - 40.0 per week

**Benefits**:

- Casual dress
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service Administration: 2 years (required)

**Language**:

- and write English proficiently. (required)

Work Location: In person

Application deadline: 2024-03-01
Expected start date: 2024-03-15

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