Department Manager, Waterloo

2 weeks ago

Kitchener, Canada Sport Chek Full time

**Help us boldly shape retail in Canada**

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business - and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

We are currently hiring for a Department Manager at our Boardwalk location in Waterloo. As a Department Manager, you have a passion for sports and live an active lifestyle. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.

**What you’ll do**
- An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
- Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support
- Build and manage a daily game and sales plan for the department
- Create development plans for full-time staff - providing support and coaching to improve any performance gaps
- Communicate skills proven through effective huddles / meetings / coaching sessions
- Develop and maintain a positive work environment for staff

**What you bring**
- Minimum of 2 years in a retail environment, preferably at a supervisory level
- A proven track record of business growth and exceptional customer service skills
- Demonstrated computer skills
- Demonstrated interest in or involvement in sports or the sporting goods industry an asset
- High school education; Post-Secondary education an asset

LI-RC1
- Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart - these are some of the many reasons why Canadian Tire Corporation is one of _Canada’s Best Managed Companies _. _
- To learn more about this team and the Canadian Tire family of companies follow us on _LinkedIn _. _

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