Front Line

4 weeks ago


Cambridge, Canada Cambridge Butterfly Conservatory Full time

**OVERVIEW**

**RESPONSIBILITIES**

Front-Line Resource Staff
- Greet and welcome visitors and support them in their visit of the Conservatory
- Operate till and process financial transactions in Gift Store, Admissions Counter, Gift Store, and Café
- Assist with food preparation and service in Café

Education and Interpretation
- Actively engage with visitors in the Conservatory at all times
- Assist visitors in identifying butterflies, plants and birds in the Conservatory
- Deliver educational programs to a variety of audiences, including but not limited to (as public health Covid-19 guidelines permit): JK to Grade 12 school groups, Birthday Parties, Guided Tours, Seniors Groups and Tour Groups, Special events (i.e. Family Fun Day, Insect Encounters for parties, etc.), Offsite/Outreach programs, Homeschool Program, Day camps

Conservatory Maintenance
- Ensure pathways in conservatory are tidy and free from slip & trip hazards including plant material
- Keep windows, surfaces, exhibits and signage clean in work and display areas
- Assist with care and feeding of birds, butterflies, fish, turtles, plants and other insects/arachnids as instructed by Education Coordinator, Conservatory Manager, Conservatory Supervisor

Other Duties as Required
- Other duties to support daily operations and customer service as assigned
- Adhere to all Company policies, rules, systems and procedures which are outlined in the Cambridge Butterfly Conservatory Employee Handbook, as well as all Health and Safety policies and procedures and safe work practices

**REQUIREMENTS**
- Post-secondary education in a related field is an asset
- Background knowledge in nature study, interpretation and education are an asset
- Strong customer service skills and a high level of organization and attention to detail
- Excellent communication skills, strong leadership skills, responsible, enthusiastic and creative
- Comfortable interacting with visitors of different ages and abilities, in large and small groups
- Ability to initiate conversations with visitors, and interact in a positive and enthusiastic manner
- Experience working with children and youth an asset
- Interest in insects, invertebrates and plants
- Willing to handle live creatures including but not limited to millipedes, cockroaches, stick insects, and caterpillars
- Current Police Information Check and Vulnerable Check

**REPORTS DIRECTLY TO**:
Conservatory Manager & Naturalist -> Executive Director & Curator -> Board of Directors

**UNIFORM**
- Staff are required to wear the appropriate uniform (provided shirt, black pants, and non-slip shoes).

**SCHEDULING AVAILABILITY**
- Staff are required to be available for our busiest events including: Family Day weekend, March Break, Easter weekend, Canada Day weekend, Labour Day weekend and Christmas break etc. PLEASE NOTE: The Conservatory is CLOSED December 24th, 25th, 26th, 2023 and January 1st, 2024. Open all other major holidays.

**Job Types**: Part-time, Casual

**Salary**: $17.50 per hour

**Benefits**:

- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Cambridge, ON N3H 4R6: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person


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