F&i Manager
2 weeks ago
Stop looking and start your career with Mississauga Toyota Do you want to be challenged and rewarded in your automotive career? Mississauga Toyota is a family owned and operated dealership that has been in business for over 30 years.
We are looking for a Financial Services Manager (Business Manager) to join our growing team.
**Responsibilities**:
- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to guests.
- Utilization of dealership management systems and procedures to deliver exceptional customer service.
- Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
- Read, understand and adhere to all rules, regulations and procedures as required by the dealership.
- Work in strict compliance with the laws of Ontario and Canada.
- Ensure all work performed is thorough, accurate and completed on time.
- Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
- Maintain all reports and records as required by the manufacturer, dealership and suppliers.
- Attend sponsored training as scheduled.
- Ensure quotes for products and services are competitive.
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
- Keep guests and staff updated on the progress of a vehicle delivery.
- Consistently meet and exceed guest expectations.
- Handle and resolve guest complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of guest satisfaction.
- Valid OMVIC certification.
- Possess a valid driver’s license with a clean driving record and criminal background check.
- Professional demeanour and appearance.
- Strong sales experience.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Self-motiving with excellent work ethic
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with Reynolds & Reynolds DMS is considered an asset.
**Mississauga Toyota Offers**:
- Factory Training with Toyota University and Sym-Tech Training.
- In-house dealership training with the management team to enhance your individual performance.
- Collaborative environment.
- Fantastic team atmosphere to develop and grow your career.
- Free parking on the dealership premises.
- Employee of the month and employee birthday recognition.
- Mississauga Toyota is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however; only those applicants selected for an interview will be contacted._
- Women traditionally deterred from the automotive industry are thriving with us and we encourage you to apply. Our team members are passionate about growth, innovation and collaboration. We are constantly striving to improve and better the dealership and guest experience so that we can better support our guests. If you have a collaborative attitude and growth mindset, you are probably a great fit for our team_
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