Member Service Representative

5 months ago

Leduc, Canada Servus Credit Union Full time

**Are you smart, gutsy, and driven? Do you have a keen interest in helping people "re-imagine their financial fitness"? This could be the opportunity you have been looking for**

**Servus is growing** We are currently looking for a part-time **Member Service Representative** at our **Leduc branch**.

**Posting Closes**: July 10th, end of day

**Employment Status**: Part-time (guaranteed min. 20 hours/week) Monday - Saturday

**Compensation**: $20.07 - $25.08 per hour

Servus's customers are also our member-owners, so we call our Customer Service Representatives, Member Service Representatives. Reporting to the Supervisor Member Service you play a vital role as the face of our Credit Union. As a first point of contact in the branch, you will provide a personalized and friendly experience for each member responding to their inquiries, identifying financial needs, and providing recommendations for Servus products.

More specifically, the scope of your responsibilities will include, but are not limited to:

- Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
- With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing
- Understanding member needs and identifying opportunities to promote Credit Union products and services - referring them to appropriate team members and external partners as required
- Achieving or exceeding assigned sales and referral goals
- Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
- Contributing positively to branch morale and a cohesive work environment

**Requirements**:
To qualify, you must have **customer service experience, proven sales experience, cash-handling experience, and a high school diploma**.

Although not required, the following are valuable assets:

- Previous experience working with a Financial Institution
- Post-secondary education in Finance (or related studies)

**Benefits**

Working for Servus has outstanding benefits. We offer our employees flexible and practical benefits in addition to competitive salaries and career-building opportunities. Some of our benefits include:

- Immediate financial benefits
- Group RSP programs available after 3 months
- 6% vacation rate
- Flexible group benefit plan
- Flexible health and/or wellness spending account
- Employee/family assistance program

**What happens next?

  • Member Service Representative

    3 weeks ago

    Leduc, Canada Servus Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Member Service Representative to join our Leduc Branch team. As a key member of our team, you will provide exceptional service to our members, respond to their inquiries, and identify opportunities to promote our products and services.Key ResponsibilitiesProvide personalized and friendly...

  • Member Service Representative

    4 weeks ago

    Leduc, Canada Servus Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Servus Credit Union. As a key member of our branch team, you will provide exceptional service to our members, responding to their inquiries, identifying financial needs, and promoting Credit Union products and services.Key...

  • Member Service Representative

    3 weeks ago

    Leduc, Canada Servus Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Servus Credit Union. As a key member of our branch team, you will provide exceptional service to our members, responding to their inquiries, identifying financial needs, and promoting Credit Union products and services.Key...

  • Member Service Representative

    1 month ago

    Leduc, Canada Servus Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at our Leduc Branch. As a key member of our branch team, you will provide exceptional service to our members, exceeding their expectations and making them feel valued and supported.Key ResponsibilitiesProvide personalized and friendly service to...

  • Member Service Representative

    1 month ago

    Leduc, Canada Servus Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at our Leduc Branch. As a key member of our branch team, you will provide exceptional service to our members, exceeding their expectations and making them feel valued and supported.Key ResponsibilitiesProvide personalized and friendly service to...

  • Member Service Representative- Leduc

    1 month ago

    Leduc, Canada Servus Credit Union Full time

    **Posting Closes**:October 16, 2024, 4:00pm MST **Employment Status**:Part-time (Guarantee of 20 hours per week) **Compensation**:$20.57 - $25.71 per hour **Additional Information**: This location is open Monday - Saturday with full flexibility needed Servus is growing! We are currently looking for a **Member Service Representative **at our Leduc...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Alberta Ltd. Full time

    At Alberta Ltd., we are seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients and the public. Your duties will include greeting people and directing them to contacts or service areas, providing basic information, and operating...

  • Customer Service Representative

    3 weeks ago

    Leduc, Canada Summit Fleet Full time

    Customer Service RepresentativeKey ResponsibilitiesAs a Customer Service Representative at Summit Fleet, you will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include managing day-to-day tasks related to leasing and services, such as vehicle terminations, lease documentation, and...

  • Customer Service Representative

    2 weeks ago

    Leduc, Canada Chemazone Inc. Full time

    At Chemazone Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients and the public. Your duties will include greeting people and directing them to contacts or service areas, providing basic information, and operating...

  • Customer Service Representative

    3 weeks ago

    Leduc, Canada Kal Tire Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for creating a welcoming atmosphere, handling customer inquiries, and providing exceptional sales and service experiences.Key ResponsibilitiesProvide excellent customer service and...

  • Customer Service Representative

    3 weeks ago

    Leduc, Canada Summit Fleet Full time

    Customer Service RepresentativeKey ResponsibilitiesAs a Customer Service Representative at Summit Fleet, you will be responsible for providing exceptional customer service and building strong relationships with our clients. Your key responsibilities will include:Managing day-to-day tasks related to leasing and services for a portfolio of clientsProviding...

  • Customer Service Representative

    1 week ago

    Leduc, Alberta, Canada Chemazone Inc. Full time

    Customer Service Representative at Chemazone Inc.We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving customer complaints in a timely and professional manner.

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada SUNTREE DAYCARE & OSC CENTRE Full time

    SUNTREE DAYCARE & OSC CENTRE is seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their families.Key Responsibilities:Provide a warm and welcoming environment for clients and their familiesRespond to client...

  • Bar Service Representative

    4 days ago

    Leduc, Alberta, Canada Alberta Ltd. Full time

    Job Title: Bar Service RepresentativeAt Alberta Ltd., we are seeking a skilled Bar Service Representative to join our team. As a Bar Service Representative, you will be responsible for providing exceptional customer service while maintaining a clean and organized bar area.Responsibilities:* Clean and maintain the bar area, including washing glassware and...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Chemazone Inc. Full time

    At Chemazone Inc., we are seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients and the public. Your duties will include greeting people and directing them to contacts or service areas, providing basic information, and operating...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Alberta Ltd. Full time

    At Alberta Ltd., we are seeking a highly organized and efficient Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Customer Service: Greet clients and...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada SUNTREE DAYCARE & OSC CENTRE Full time

    About the Role:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Suntree Daycare & OSC Centre. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our families, staff, and visitors.Key Responsibilities:Greeting and Directing: Greet people and...

  • Customer Service Representative

    3 weeks ago

    Leduc, Canada Super 8 Edmonton Int. Airport Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Super 8 Edmonton Int. Airport. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and assign...

  • Customer Service Representative

    3 weeks ago

    Leduc, Canada Galaxy Homes Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Galaxy Homes. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and visitors.Key ResponsibilitiesProvide excellent customer service to clients and visitorsManage front...

  • Customer Service Representative

    2 weeks ago

    Leduc, Alberta, Canada Galaxy Homes Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Galaxy Homes. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling inquiries, and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Respond to...