Guest Services Agent

3 weeks ago


Halifax, Canada The Prince George Hotel Full time

Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
**Work setting**:

- Hospitality industry
- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Computer and technology knowledge**:

- Opera
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Learning/training paid by employer
- Team building opportunities
- Parking available


  • Guest Service Agent

    13 hours ago


    Halifax, Canada HOTEL HALIFAX Full time

    Ideally situated in the heart of downtown, Hotel Halifax is recruiting for a Guest Service Agent. The Guest Service Agent, the ambassador of guest satisfaction, provides exceptional service from check in to check out. Previous hotel experience is an asset, however, if you are outgoing and personable and find it easy to meet and talk to new people, we would...


  • Halifax, Canada Queen's Marque District Full time

    **Residential Guest Services Agent - **_**Queen's Marque**_ You may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being...

  • Guest Service Agent

    2 weeks ago


    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • Guest Service Agent

    12 hours ago


    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • Guest Service Agent

    3 days ago


    Halifax, Canada Leadon (Barrington) Operations Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services -...

  • Guest Services Agent

    3 weeks ago


    Halifax, Canada Halifax Tower Hotel Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Provide information on hotel facilities and services - Process guests' departures, calculate charges and receive payments - Maintain an inventory of vacancies,...


  • Halifax, NS, Canada InnVest Real Estate Investment Trust Full time

    GUEST SERVICE MANAGER Cambridge Suites Hotel Halifax Job Type Full Time Start Date ASAP GUEST SERVICE MANAGER ( The Prince George Hotel and Cambridge Suites Halifax) Passion Drives Performance. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. With...


  • Halifax, Canada Westin Nova Scotian Full time

    **Central Reservations Agent-Maternity Leave Coverage (Term Position)** You love being organized and helpful, friendly and efficient. In the role of Central Reservation Agent you get to do be all that as this role handles hotel room reservations requests for our guest so that the hotel can maximize occupancy. In this position you will share information...


  • Halifax, Canada Muir Hotel Full time

    _**Muir Hotel**_**: - Halifax Waterfront** Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional...


  • Halifax, Canada Muir Hotel Full time

    _**Muir Hotel**_**: - Halifax Waterfront** Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional...

  • Collection Agent

    4 days ago


    Halifax, Canada IFS Financial Services Full time

    **Collection Agent** Reporting to the Customer Service Manager, the Collection Agent will support IFS’s business with the recovery of outstanding payments from personal and commercial clients. In this role, the Collection Agent will communicate with clients and broker partners, arrange for payments and develop payment plans where appropriate. This...


  • Halifax, Canada Events East Full time

    At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Ticket Atlantic. Our facilities and the events we attract are platforms for prosperity. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and...


  • Halifax, Canada Events East Full time

    **KEY RESPONSIBILITIES**: **Operations**: **Shift/Floor Supervision**: - Provide floor supervision of the team if no shift lead is scheduled. - Provide in-the-moment performance coaching and feedback to team members, ensuring that feedback provided to the associate is recorded and given to the Manager. - Ensure the schedule is fulfilled to plan, including...


  • Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...

  • Guest Floor Attendant

    2 weeks ago


    Halifax, Canada Muir Hotel Full time

    Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...


  • Halifax, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!Our operation in Halifax keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partners! In Halifax you will be a part of an amazing team of customer service specialists who work...


  • Halifax, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!Our operation in Halifax keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partners! In Halifax you will be a part of an amazing team of customer service specialists who work...


  • Halifax, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!Our operation in Halifax keeps growing and provides our team members with an amazing opportunity to work with many of our different airline partners! In Halifax you will be a part of an amazing team of customer service specialists who work...


  • Halifax, Canada Executive Aviation Fuels Ltd Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!Our operation in Halifaxkeeps growing and provides our team members with an amazing opportunity to work withmany of our different airline partners! In Halifax you will be a partof an amazing team of customer service specialists who work...


  • Halifax, Canada Executive Aviation Fuels Ltd Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!Our operation in Halifaxkeeps growing and provides our team members with an amazing opportunity to work withmany of our different airline partners! In Halifax you will be a partof an amazing team of customer service specialists who work...